Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery by DHL, tracking the journey is existed. Received in good conditions. Increase the credit worthiness shopping with Robinson.”

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Posted 3 years ago

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Robinsons. Thank you and take care, Swee!

Posted 3 years ago

“Having a Responsive Help Desk is very important in the absence of retail personnels who can help answer your question. This is missing from many other businesses, even big brand names! Robinson’s was able to fulfill this need. Thanks.”

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Posted 3 years ago

Thank you so much for this 5-star review, Donald. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 3 years ago

“Have quite an smooth online shopping experience with Robinson’s. Will buy again if there are sales promotion.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 3 years ago

“Items received as expected and delivery was prompt”

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Posted 3 years ago

Hi Jocelyn, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

Posted 3 years ago

“Robinsons has always been my fav place to shop my things. Now it has fully came to online and items ordered reached me well packed and fast even items came from different suppliers/warehouse..”

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Posted 3 years ago

Hi Yvonne, thank you so much for taking the time to provide a review. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

Posted 3 years ago

“Very well packed and delivered promptly”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Item received well packed & Courier is courteous!”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. See you on your next purchase, Samantha!

Posted 3 years ago

“Excellent customer care service.I was replied to promptly on email. Impressed.”

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Posted 3 years ago

“Delivery was quick i.e. waiting time to recieve the items was short.”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you, Connie! Cheers!

Posted 3 years ago

“Happy with all of my purchases. Delighted with the extra 5% discount too. Some of the products offered were different from other retailers - Great!”

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Posted 3 years ago

The team here at Robinsons is thrilled to receive such a great rating, thank you.

Posted 3 years ago

“I am a customer of the Robinsons while they had their physical store in Singapore for many many years. I miss their presence. I suppose that the current online store is what we can enjoy for now, while we look forward to the day when Robinsons will open shop again in Singapore.”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you for still supporting Robinsons. See you on your next purchase!

Posted 3 years ago

“User friendly website.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! See you on your next purchase, Jaime.

Posted 3 years ago

“It was a pleasant experience shopping at Robinsons. Easy, safe and assuring. Thanks.”

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Posted 3 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Lot of variety with good quality products.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Good quality of customer service and item arrived directly from Italy in good condition.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Excellent in packaging , delivery and Shopping at Robinsons..”

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Posted 3 years ago

Hi Peggy, we are so delighted to know that you are satisfied with your overall shopping experience at the Robinsons Online Store. We really appreciate you being a customer and helping to share the word about us. We Look forward to seeing you again soon.

Posted 3 years ago

“Great product at amazing prices. Great delivery service - items were shipped out in batches and each batch was nicely packed and delivery guy friendly. Highly recommended.”

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Posted 3 years ago

On behalf us all of us at Robinsons Online Store, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Best wishes.

Posted 3 years ago

“Thanks. Love the bag and received in good condition.”

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Posted 3 years ago

“Very prompt customer service. Great job!”

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Posted 3 years ago

Hi Tee, thank you for taking the time to share this positive rating! We will make sure to share this with the customer service team to let them know to keep up the amazing work. We’re here for you anytime.

Posted 3 years ago

“Goods well received in good condition.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews