Robinsons Sale Reviews

Name: Robinsons Sale
Rating: 4.19

4.2 Rating 1,759 Reviews

79 %

of reviewers recommend Robinsons Sale

4.2

Based on 1,759 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivery service is poor.”

Helpful Report

Posted 2 years ago

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better on our service delivery.

Posted 2 years ago

“The return process is needlessly long drawn. After a week of negotiations, item still hasn't been picked up. I wanted to change for a different size but am told that it's not possible, have to return n buy all over again. Not a user friendly process. Doesn't make me want to purchase again. The person I deal with via email (Rowena) operates like a bot, again, doesn't encourage shopping with Robinsons.”

Helpful Report

Posted 2 years ago

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please accept my sincerest apologies on behalf of everyone on the team. -Shermaine

Posted 2 years ago

Robinsons Sale is rated 4.2 based on 1,759 reviews