RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.53

4.5 Rating 1,668 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good program, password manager and very useful with starting internet by filling usernames and passwords. Use it already more then 20 years.”

Helpful Report

Posted 5 years ago

“My family has used RoboForm for several years. It has proved to be an invaluable help to us. Thank you!”

Helpful Report

Posted 5 years ago

“I have had Roboform for over 5yrs now, and I couldn't be happier! With my onset adult ADD and now short term memory loss, it is vital I have this program so I can get online with my personal info or I'd be sunk. Thanks Roboform!”

Helpful Report

Posted 5 years ago

“I am also a LONG time customer & have always loved it. My mac is currently down, but I do not remember having this much trouble with my asus laptop & android phone roboform versions. At the moment, I am trying to simply print a complete list of ALL logins, like I do every so often (Sites constantly making you change passwords). It says go to editor, on a site (I do not even see editor anymore) I also have trouble entering logins manually since roboform just disappears when I absolutely need a password saved (usually on android S8+) Looking for somewhere to make sure I have the latest update.. I remember there was rbfrm lite, everywhere... all diff versions that confused me. Does rbfrm everywhere ($99 a year for a LOONG TIME) take care of everything I want? Also, I DO know that all logins should be in folder that says >>>LOGINS”

Helpful Report

Posted 5 years ago

Hello Angela, we would like very much to get in touch with you to assist in resolving your issue. We have sent a direct response as well. If you could please reach out to us at https://www.roboform.com/support we would be more than happy to get on a call and walk you through any questions you might have.

Posted 5 years ago

“I've been using it for more than 5 years on multiple platforms and it became a truly indispensable tool, without which I definitely wouldn't be able to manage my passwords and secure files. The UI may not be as polished as its direct competitor's, LastPass, but I find it to be more flexible and secure. Unlike LastPass, there is no account recovery without your Master Password which is exactly how a secured system is supposed to be. The UI has improved a lot lately and it seems to be a priority for the design team - although, in my opinion, a "modern" UI doesn't necessarily mean better. I would recommend trying both, LastPass and RoboForm and make the decision for yourself. I chose functionality over form and I never had to look back. You need to use either, or both for at least a couple of months to really get the hang of all core functions and be able to judge the differences.”

Helpful Report

Posted 5 years ago

“BEEN USING FOR YEARS; THE GREATEST; SAVE SO MUCH TIME FEELING OUT MY SWEEPSTAKES FORMS.”

Helpful Report

Posted 5 years ago

“I started using Roboform when there was nothing else available. It was free back then. Since then, they hijack all your information and unless you renew and pay then you're done with. They way overcharge for this product when Google and Microsoft does it for free. But, if you have all your passwords locked up in RF, then you have to painstakingly transfer everything over. Until then, you have to pay. NOT HAPPY WITH THIS PRODUCT and its "Customer Service".”

Helpful Report

Posted 5 years ago

Hello Tom, Thanks for the feedback. For the past few years, RoboForm has been free to use on one device with unlimited passwords. You can export your data if you are unsatisfied. Syncing between devices is a premium feature and always has been: https://www.roboform.com/everywhere Please feel free to contact us 24/7 with any issues and we will be happy to assist at https://www.roboform.com/support

Posted 5 years ago

“I have been using RoboForm since the free version had a limited # bof logins. I very quickly had to upgrade. :-) I am very satisfied with RF but there is something missing in the newer versions. Namely; the ability to take Roboform with you , on an USB stick, stick it into any computer and open a portable version of RoboForm.”

Helpful Report

Posted 5 years ago

“My opinion about Roboform is mixed. I really like some of its features. But, honestly, it doesn't win a comparison with 1Password and Dashlane for example. This is because its system is really messed up. The main app of each OS should be able to do everything except team's management. With Roboform, be prepare to search where to do each thing you want. Sometimes, it's in the app, sometimes in Start Page, web interface, etc. Wow! Who was in charge of system's architecture and decided to make it that illogical way. Finally, following that way of thinking, translation (in this case, to French), is also messy. Some parts (I believe less than 15-20%) of Roboform's environment are translated, the rest isn't. There's also parts that are partially translated. So, it could be complicated for families or teams where not everyone read English enough to understand.”

Helpful Report

Posted 5 years ago

We strive to provide the best application possible while providing a seamless user experience across all operating systems. We're currently in the process of moving the features and functionality of the RoboForm Editor over to the Start page; we hope to have this completed by November. We thank you for your patience as we work on this important task, and we look forward to your feedback upon its completion. Regarding French translation, this is a valid piece of feedback and we have passed it along to the appropriate team. Thank you for taking the time to provide valuable feedback!

Posted 5 years ago

“I have used RoboForm for at least eight years. I love its easy to use features. Plus, it provides a very secure way to keep and use ID and passwords. If you can't think up a good password, RoboForm will provide one for you.”

Helpful Report

Posted 5 years ago

“The first and still THE BEST.”

Helpful Report

Posted 5 years ago

“I have been using Roboform for at least 10 years and often recommend it to my customers and friends. As a web site developer, marketer, and web hosting provider I have around 1500 usernames and passwords to remember as do my key associates. When one of us updates someone's credentials all of my team is updated across all of our roboforms. I couldn't live without it.”

Helpful Report

Posted 5 years ago

“This has put my mind at ease. Thanks for a wonderful product.”

Helpful Report

Posted 5 years ago

“I am 80 years old and so is my password memory. I have been using Roboform for MANY years without any problems. This product is not only dependable but very versatile. Add it to your PC for enjoyment and ease of use.”

Helpful Report

Posted 5 years ago

“I wrote the prior review labeled anonymous, unverified despite providing my account info. I am rapidly losing faith and trust in this co.”

Helpful Report

Posted 5 years ago

Hello - Reviews are only "verified" if a user is invited to leave feedback via an e-mail invitation. If you did not receive a review invitation, your review would appear as unverified. Additionally, we are currently unable to locate any existing support tickets under the name supplied in your review. Should you require assistance with RoboForm, please let us know or provide a ticket number so we can reference any previous correspondence. Thank you.

Posted 5 years ago

Author didn't leave any comments.

Helpful Report

Posted 5 years ago

“I am a long-time user of RoboForm, and have periodically tried other software on behalf of clients. I remain convinced that RoboForm is superior in nearly all comparative aspects. Note to Roboform developers: please market your product better, it deserves as much marketing as development!”

Helpful Report

Posted 5 years ago

“Been using RoboForm for years. Easy to set up. Very reliable”

Helpful Report

Posted 5 years ago

“Great password manager. Only have to remember one password and it can be of super strength to get into the Roboform password program”

Helpful Report

Posted 5 years ago

“Having trouble getting RoboForm to save passwords to accounts previously installed on this computer.”

Helpful Report

Posted 5 years ago

Hi David - we're sorry to hear some site credentials are being a bit troublesome when it comes to saving. You can enable Force AutoSave by holding the ALT key and clicking the Login/Submit button on web page. You can also hold the SHIFT key and press the ENTER key in the password field or in any field where ENTER causes form submission. If for any reason the issue persists, please reach out out to our support team so they can assist: http://bit.ly/1L9QELn

Posted 5 years ago

RoboForm is rated 4.5 based on 1,668 reviews