RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.54

4.5 Rating 1,743 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The autopopulate feature is klunky. I usually have to click on it more than once to get it to fill the login info. Also, it keeps filling with old passwords. Preferred LastPass over this password manager.”

Helpful Report

Posted 1 year ago

Hello Pat, thanks for your feedback. This should not be happening. We have reached out separately in order to assist you directly.

Posted 1 year ago

“Excellent, best deal for the money.”

Helpful Report

Posted 1 year ago

“works all right”

Helpful Report

Posted 1 year ago

“I don't remember making a purchase. It came to pass that I had 2 subscription to Robo Form. One I recall purchasing, one I don't. When notified that one was expiring I attempted to follow the online directions to cancel one one subscription. In the process the my master password was canceled or lost. I couldn't access my passwords. I was quit disgusted and angry. It took a 10 days to resolve the problem. I appreciated the help but feel th instruction were vague and misleading. All is working fine. I give the customer service help a 5 and the original distress a 1 for an average of 3.for ans”

Helpful Report

Posted 1 year ago

Hello Thomas, thanks for your feedback. I have reached out separately with more information on your RobForm purchase. If you have any other questions or concerns please let me know.

Posted 1 year ago

Hello Tom, thanks for updating your review. We are glad that we were able to assist you in resolving this matter.

Posted 1 year ago

“Great password manager, very efficient and secure”

Helpful Report

Posted 1 year ago

“This is one of the most-used programs on my computer. It saves me much time and effort and is a sort-of life saver for my failing memory. I recommend it to everyone.”

Helpful Report

Posted 1 year ago

“Very reliable and very secure to date”

Helpful Report

Posted 1 year ago

“Been using the application for more than 10 years now. There are many other products out there, but I have remained a loyal user do to its reliability and have often recommended it to others. I will say that RoboForm is much easier to use on a Windows PC as opposed to iOS. Certainly the larger real estate on PC affords a better UI. It just seems there is much room for improvement. Features that I would like to see is a mechanism to supply icons to items in particular those without them. Secondly perhaps HTML or RTF style window for notes would be awesome. Also an expand all / collapse all menu item in the treeview control”

Helpful Report

Posted 1 year ago

“.............”

Helpful Report

Posted 1 year ago

“RoboForm is an excellent product with very good technical support. I am comparing this with other software applications and the tech support they provide. Thank you.”

Helpful Report

Posted 1 year ago

“I have been using this program for many years and am very happy.”

Helpful Report

Posted 1 year ago

“I don't remember buying anything from roboform recently. However, I have been using the program since Moses parted the seas, and even before when it had a different name. i swear by it. Sid”

Helpful Report

Posted 1 year ago

“Been a very long term user right from the desktop version. I really recommend this.”

Helpful Report

Posted 1 year ago

“Having trouble with Form Filler... What procedures do I go thru to correct this ? Seems when I update I begin to have problems... If I redownload will this correct the problem If so.will you help me so I get it right ?”

Helpful Report

Posted 1 year ago

“I’ve been using it about eight years and it’s always been good for me. The team continues to make improvements. Having said that, I have not ever use another password management system other than keychain on iPhone.”

Helpful Report

Posted 1 year ago

“Have you used it for years. Tech support is always prompt even with user error issues. Very happy with the program.”

Helpful Report

Posted 1 year ago

“Best password rememberer I've ever used!”

Helpful Report

Posted 1 year ago

“Having used Roboform for about twenty hears, I have found it to be the best of several password managers. I have also found their customer service to be excellent, responding to questions and issues quickly with accurate information. I rated Roboform 4 out of 5 stars as I have suggested on previous surveys that they offer a 'favorites' list instead of a list containing most used passwords. Also, I am less than thrilled with their mobile program for iOS. Integration with the mobile program is cumbersome and not dependable. But a 'favorites' list would earn a 5 star rating from me.”

Helpful Report

Posted 1 year ago

“I was a several year user of another password manager. After multiple breaches, I went searching for a new PM. After multiple tries of other pm's, I decided on Roboform. Never been happier. The auto-fill is a huge help. Big fan of the auto-login. Their app is super easy to use and navigate. Also, their secure browser works well. Having used Roboform for over 2 years, when asked which pm I use, I have absolutely no issues recommending Roboform.”

Helpful Report

Posted 1 year ago

“I Love the convenience an d security of having all of my passowrds in Roboform. At 80 yrs old, I am concerned about succession and I have put the Roboform Master Password in my Will so that my heirs will be able to access everything that I have. Also, beleive it or not, at my age, I tend to forget some passowrds and logins and knowing that I have Roboform as a backup is really great.”

Helpful Report

Posted 1 year ago

RoboForm is rated 4.5 based on 1,743 reviews