Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Roman Originals Reviews

1.9 Rating 750 Reviews

20 %

of reviewers recommend Roman Originals

Company Reviews

1.9

Based on 750 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Roman Originals Reviews

Visit Website

Phone:

0121 314 3573

Email:

reece.wallis@romanoriginals.co.uk

Write Your review

Tell us how Roman Originals made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roman Originals 1 star review on 3rd May 2024

Roman Originals 1 star review on 17th August 2023

Roman Originals 1 star review on 7th June 2023

Roman Originals 1 star review on 15th August 2022

Roman Originals 1 star review on 15th August 2022

Roman Originals 1 star review on 9th August 2022

Catherine Harris

Roman Originals 1 star review on 16th June 2022

17

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing choice and quality and excellent prompt delivery service.I buy several garments each month from Roman and have been using the online app and home delivery for a couple of years now.My favourite place to shop for outfits .Love it love it love it !”

Posted 3 years ago

“Purchased a beautiful black maxi dress with black heavy lace around the bottom. The quality was so so good. So many compliments when I wore it. Will definately biy from Roman again.”

Posted 3 years ago

“I bought a denim dress got delivered fast lovley package came with a hanger. Perfect fit material was good quality very pleased with the online shopping I will order again 🌟🌟🌟🌟🌟🌟”

Posted 3 years ago

“Great service ordered goods in different sizes all arrived next day .returned goods next day and next day received refund minus 3 pound was totally worth eleanor”

Posted 4 years ago

“Great quality have bought 2 jackets love them”

Posted 4 years ago

“Excellent prices, good quality and customer after care Clare Coventry”

Posted 4 years ago

“Good quality clothes. Excellent service when ordering goods. No problem when I have to return items. I am so happy I have found Roman Originals”

Posted 4 years ago

“The tracked delivery came the dress was great quality and a perfect fit. When I have returned goods they have been quite prompt with the refund. A great service”

Posted 4 years ago

“Have used them twice, both times parcels arrived within 48 hours, both times the dresses fitted perfectly, dresses were as described.”

Posted 4 years ago

“I’ve just discovered Roman & I’m so sorry did not know about it before buying outfit for my son’s wedding. I’ve just bought a dress which was a third of price & much nicer in style & quality. Will be looking at Roman first now in future.”

Posted 4 years ago

“Went into roman Macclesfield today. A lovely lady served me, very pleasant and attentive She is a credit to your compay”

Posted 4 years ago

“Saw a dress I liked online Sunday so I ordered it, 12.30pm Monday and it's here. Fantastic service.”

Posted 4 years ago

“Always buy my dresses from Roman online as there are no stores in the Aberdeen area, never had a problem, great quality, beautiful dresses and I always get compliments when I wear them. The service is great too, usually delivered within 48 hours”

Posted 4 years ago

“I love Roman. The quality is fantastic & so is the service online. I have lots of colours in the lovely crop trousers and they fit true to size and wear well. Highly recommend. It states to check that the delivery address shown is correct before placing your order as no amendments can be made once the order is placed & also points out the £3 towards postage charge if you are to return anything.”

Posted 4 years ago

“Love the dress i ordered,great quality,and service was great”

Posted 4 years ago

“Visited your Shop in Hemel Hempstead today for the First Time... Looking for an Outfit for a wedding. I am not a 'dress' person so have started 5 months early as I am sure this is going to be a nightmare!! Not at all I was amazed at the Choice. Unfortunately a dress I had seen on line was not available in this store but not a problem.I was happy to look at other dresses. We were looked after by a Charming Lady called Debbie P we chose 4 dresses to try. The first one was perfect... an accompanying Jacket was quickly found and a short cardi for evening if it gets cold as the dress is sleaveless. I am beyond Happy. What a shop and the excellent service. I can now put my feet up knowing I am going to look lovely at the wedding. All the stress has been taken away and I cannot thank Debbie enough for her kindness....”

Posted 5 years ago

“After reading negative reviews I decided I must write this review. My experience was exceptional with this company. I received my items the next day and then returned anything I didn't want in their bag by putting on a prepaid sticker. Yes I did get a partial refund which was less £3.00 charge for my returns. This £3.00 is clearly stated on the correspondence and it is to cover a recorded delivery return. I got my money back in less than 10 days which is really good going. I would use this company again and recommend them. Yes I do agree that it is unfair if you buy instore that you only get a gift card so I would say to you buy online and you will get money back.”

Posted 5 years ago

“We visited the Chatham Outlet store today to buy wedding outfits for my Mum and friend. I have nothing but praise for the 2 ladies that helped us, Claire and Katy, who were so helpful and patient and remained good humoured throughout our indecision!!”

Posted 5 years ago

“Have read some of the reviews and was shocked at the negativity, I order a pair of crop trousers on Saturday,arrived on Monday, brilliant service .”

Posted 5 years ago

“The staff at the bury shop were so helpful.They had all the time in the world for me.They were so patient and kind.I will be definatly shopping there again.”

Posted 5 years ago

«
1
2
3
4
5
»

Roman Originals is rated 1.9 based on 750 reviews