Roman Originals Reviews

1.9 Rating 750 Reviews

20 %

of reviewers recommend Roman Originals

Company Reviews

Questions

Metrics

1.9

Based on 750 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Roman Originals deliver? How long does Roman Originals take to deliver? Does Roman Originals deliver on time? How is accuracy and good condition of items delivered by Roman Originals?

Returns

How is Roman Originals returns process?

Customer Service

How can I contact Roman Originals? How quickly does Roman Originals resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Roman Originals.

Phone:

0121 314 3573

Email:

reece.wallis@romanoriginals.co.uk

How long does Roman Originals take to deliver?

Helpful Report

(3 weeks ago)

Roman Originals normally delivers within 5 Days.

Helpful Report

(3 weeks ago)

54.55%

Industry Average

“ No issues with delivery but the dress was not remotely the same as the one in the picture. ”

- Toola

“ it was and I received my parcel by next day delivery today !! I know this doesn’t make it right how we have all be treated but I hope reading this will give you all hope that your refunds / exchanges will be sorted out very soon. ”

- Christine

“ Paid an additional £1.99 for next day delivery which hasn't materialised, why offer the service? ”

- Anonymous

Roman Originals Reviews

Delivery - Average