Roman Originals Reviews

1.9 Rating 750 Reviews

20 %

of reviewers recommend Roman Originals

Company Reviews

Questions

Metrics

1.9

Based on 750 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Roman Originals deliver? How long does Roman Originals take to deliver? Does Roman Originals deliver on time? How is accuracy and good condition of items delivered by Roman Originals?

Returns

How is Roman Originals returns process?

Customer Service

How can I contact Roman Originals? How quickly does Roman Originals resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Roman Originals.

Phone:

0121 314 3573

Email:

reece.wallis@romanoriginals.co.uk

Does Roman Originals deliver on time?

Helpful Report

(3 weeks ago)

Greater than 89% of reviewers feedback is Roman Originals normally delivers on time.

Helpful Report

(3 weeks ago)

54.55%

Industry Average

“ I returned 2 items almost immediately after delivery on the 23 May 2022 had no response whatsoever I’m disgusted, as a pensioner every penny counts . Phone doesn’t appear to work and sending emails isn’t doing any good either. Fast enough to take your money but not to refund it. Disgraceful. Still waiting for refund. ”

- Marg

Roman Originals Reviews

Delivery - Average