Romwe Reviews

Name: Romwe
Rating: 2.14

2.1 Rating 199 Reviews

26 %

of reviewers recommend Romwe

Company Reviews

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Metrics

2.1

Based on 199 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat

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Romwe 5 star review on 3rd September 2022

Cloie

Anonymous

Romwe 1 star review on 30th October 2020

Medhya

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered $40 worth of clothing on April 25th, it is now May 14 and my package has not arrived. I do not recommend ordering from romwe it is a waste of money and time.”

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Posted 3 years ago

“Not Happy.”

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Posted 3 years ago

“Not happy”

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Posted 3 years ago

“The fact that I am ordering $125 worth of clothes from romwe and hearing the reviews makes me believe that this will all be not worth it!!! Like most of you, I ordered my package on April 23 and it's already been in processing for a month, only recently has it began to ship. Am I excited? NOT AT ALL! I am expected bad quality materials. Usually I order from shein, but shein and romwe both take a long time to ship. I would not recommend. Lol you don't you money back, just in case. (well I heard it from someone.)”

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Posted 3 years ago

“I ordered 80 bucks worth of stuff and I have yet to receive it. Never again will I order anything from them I’m super disappointed.”

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Posted 3 years ago

“Don't order from Romwe. I placed an order on April 10th and its May 7th and still no package. To top it off they could not fill my entire order. Waste of time. I will never order from them again.”

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Posted 3 years ago

“i ordered april 20th hoping it would be delivered by my beach trip on the 15th of may and it said it would be here and all the sudden it changed to arriving may 22 and like i get it bc corona but seriously? amazon has 2 day shipping and y’all really wanna take a month. absolutely bonkers luv”

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Posted 3 years ago

“I ordered something on April 19th and today is May 6 and my order still hasn’t appeared. The app was perfectly fine until I woke up this morning to check my order and I was logged out of my account... when I signed back in, it tells me that I have no orders on the way & they didn’t didn’t put my money back on my credit card, I don’t know how to contact customer service because I want my stuff, or at least give me my money back.”

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Posted 3 years ago

“I purchased a pair of sweatpants as a gift that arrived with an obvious hole in the front leg. Ridiculously, while I paid for shipping to receive the item, Romwe is going to charge me to return the defective product (deducting it from my merchandise refund amount). I do not recommend using this site based on the quality of the products and the return process for defective items.”

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Posted 3 years ago

“They printed a shipping label two weeks ago in Illinois for me to find out they have my stuff coming from China.. Told it would be here by today and I don’t know where my stuff is. They don’t have a way to reach them or to track your order without the fraudulent shipping label they send you information for. Buyers beware!!! Save yourself the time and headache. Order from China a few days after this and already received that order. I will be filling a claim with PayPal”

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Posted 3 years ago

“I ordered about $20 worth of just stickers and I ordered it about 2 weeks ago and I just got the email that it’s been shipped but the site says like 7-10 business days to get to me and I think that’s a long time”

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Posted 3 years ago

“I placed my order on April 20th and it May 4th and i still didnt receive my package and it keeps saying its still at the warehouse like i really dont have time for this”

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Posted 3 years ago

“Ordered something on April 20th and i haven’t gotten a confirmation email yet. Not online that it doesn’t appear on past orders”

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Posted 3 years ago

“Placed an order for my granddaughter on the 15th of April and was notified that a shipping label from USPS had been prepared on the 17th. I understand about the virus etc but I am disappointed on many levels with their service. Not sure if I would order again from them.”

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Posted 3 years ago

“I never got my shirt that I ordered. I emailed romwe customer service and never even got a email back. I also didn’t get a refund.”

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Posted 3 years ago

“Terrible service, terrible shipping time, terrible material!! Do NOT buy from here!!”

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Posted 3 years ago

“the set i ordered was not only too small when i ordered the correct size, but it was poor material. i get that this is a cheap site but it’s bad. the air pod case i received was good though.”

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Posted 3 years ago

“Omg where do I starts , package still didn’t deliver after 4 weeks , my 3 week processing package can’t be cancelled nor refund and I spent nearly 200 dollars with them I will NEVERRRR order again y’all lost a mf customer sorry not fkn sorry”

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Posted 3 years ago

“I ordered April 18th it is May 1st At first I could see where it was going through transit in China now they have it to where it’s supposed to be here in the US they gave me a FEDEX tracking number and it’s not pulling up anything only a Covid-19 message I tried to contact them no response I ordered this early for my birthday in June good thing I ordered through Amazon pay so I can get a refund faster oh by the way don’t order through them and also contact Better Business Bureau and create a report also when you order something make sure it’s coming from the US not overseas”

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Posted 3 years ago

“I ordered a hoodie, it was cute, it was on my wishlist for a very long time. so I ordered it. It was brought to me a year later three sizes to small. so I sent it back so I could get a better larger size. they still haven't sent it back. I sent them emails but they never responded. Yes, their clothes are very cute, I would just expect to get them if I bought them. (they didn't give me a refund)”

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Posted 3 years ago

Romwe is rated 2.1 based on 199 reviews