Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.31

4.3 Rating 1,895 Reviews

82 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

Visit Website

Write Your review

Tell us how Roof Racks Galore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the Rola Roof racks for my Wildtrak, quick delivery and easy to fit.”

Helpful Report

Posted 1 month ago

“Very quick delivery, product was exactly as described and fitted well.”

Helpful Report

Posted 1 month ago

“I wanted to buy front runner food boxes. Bcf were much cheaper and offer free delivery but your website says delivery in two days. I needed them ungently so I ordered with you. Obviously now under false pretences. It took five days. I paid for express post and the tracking says they were in Melbourne. I’m just near you I qld. I could have walked there faster. Also your helpline says contact us anytime. I left four unanswered emails. Very very poor company to do business with. Never again.”

Helpful Report

Posted 1 month ago

“The guys at Roof Racks Galore East Bris are very help full & offer great service. I have used them to fit my awning great job & the best price. I also just purchased some things for my roof rack and they offered great prices. Thanks for you help”

Helpful Report

Posted 1 month ago

“Goods where delivered promptly only there was no message that there dispatched”

Helpful Report

Posted 1 month ago

“I would give this company minus stars if I could. Customer service is appalling. I bought roof rack boxes from them on line because they advertise one to two days delivery at a price. I paid the price and it took five days. They did not send tracking for three days and it took five days to arrive. I could have walked there faster. I previously bought the same from bcf at a cheaper price and NO hefty delivery fee. I wish I had done that d as nd not relied on roof racks galore word. There website says contact us for help. What a joke. I sent FOUR unanswered emails . DO NOT USE THIS COMPANY”

Helpful Report

Posted 1 month ago

Thank you for your email. I'm sorry to hear you're disappointed with the delivery timeframe and I understand your frustration. I can see your order was placed on Friday, 31 July. As outlined in your order confirmation, orders are processed and dispatched within 1–2 business days. Your order was dispatched on Monday, 3 August, the next business day after it was placed, and was delivered on Wednesday, 5 August. I apologise if our delivery timeframes were not as clear as they could have been. The 1–2 business days refers to our dispatch timeframe, with delivery time then depending on the courier and your location. We appreciate your feedback regarding how this information is presented, as we certainly don't want customers to have different expectations. Again, I'm sorry this didn't meet your requirements on this occasion, and I appreciate you bringing your concerns to our attention. Kind regards,

Posted 1 month ago

“Very efficient. I placed my order online and it was delivered within 3 working days.”

Helpful Report

Posted 1 month ago

“Website was easy to navigate, there were a wide range of purchase options available and delivery was very prompt. Very happy with the service.”

Helpful Report

Posted 1 month ago

“It’s been a week I still haven’t recived my item”

Helpful Report

Posted 1 month ago

“I have not been sent my purchase.”

Helpful Report

Posted 1 month ago

“Excellent service, rapidly delivered, I only regret that I was not automatically given a tracking No”

Helpful Report

Posted 1 month ago

“Great service, great prives”

Helpful Report

Posted 1 month ago

“Prompt service, goods supplied matched catalogue descriptions. However when I added items at checkout I was charged p&h twice for small items that could have been posted together.”

Helpful Report

Posted 1 month ago

“Fast delivery and product is as described”

Helpful Report

Posted 1 month ago

“My order has been waiting for week, and i still didnt receive any shipping info.they promise the product will deliver in 1-2 days.”

Helpful Report

Posted 1 month ago

“Very friendly and helpful staff member sorted my needs after an issue with stock levels. A happy customer”

Helpful Report

Posted 1 month ago

“Found reqiured parts on Roof Racks Galore website and they were here within the week. Easy website to navigate when ordering. Shout out to Auspost courier as cheapest postage took only a few days. Good result and happy as.”

Helpful Report

Posted 1 month ago

“Quick professional service”

Helpful Report

Posted 1 month ago

“Ecellent service”

Helpful Report

Posted 1 month ago

“Best price I could find.”

Helpful Report

Posted 1 month ago

Roof Racks Galore is rated 4.3 based on 1,895 reviews