Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.32

4.3 Rating 1,968 Reviews

82 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

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“Absolutely the best customer service from Gaby.”

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Posted 3 years ago

“Purchased a set of Prorack HD racks for a Jeep Grand Cherokee. Excellent Price, service and postage from Roof Racks Galore Fitting instructions a bit vague, but that's not their fault.”

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Posted 3 years ago

“Very easy to place your order”

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Posted 3 years ago

“Pretty poor asking for a review before I receive the products that I ordered!”

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Posted 3 years ago

“Friendly phone service and easy to use on line purchase process.”

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Posted 3 years ago

“Great staff, very helpful. I’ll definitely be back!!”

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Posted 3 years ago

“Found the ease of ordering the product was simple and straightforward. No problems have been encountered.”

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Posted 3 years ago

“Wonderful experience, professional & customer oriented staff.”

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Posted 3 years ago

“Good comms”

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Posted 3 years ago

“Great service and good communication”

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Posted 3 years ago

“Helpful, professional, and very friendly. Express.post was express. 3 days from Brisbane to Weipa. Not the usual 1 or 2 weeks.”

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Posted 3 years ago

“Went above and beyond. Very friendly and helpful over the phone. The staff member I spoke with was very professional.”

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Posted 3 years ago

“Good quality and price ain't to high”

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Posted 3 years ago

“I bought online and it’s been far from smooth. 2 weeks on still nothing.”

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Posted 3 years ago

Thanks for you feedback Sean, Sorry for the delay your order has suffered. I can see that your order was dispatched 3 days ago (10 days after purchase including 2 weekends) and should be arriving soon. I can also see that your 5 series platform has been upgraded to the new 6 series (only just released) due to an initial out-of-stock, caused by the 5 series not being discontinued in line with our warehouse running out of stock. The 6 series is a significant tech upgrade, likely worth the wait. Sorry again for the delay.

Posted 3 years ago

“I placed an order Monday about midday and paid for express 1 day shipping. I received tracking notification on Tuesday and notification on Wednesday that my order had only been picked up and that my order was expected to be delivered from Brisbane to Wollongong. Although the website is easy to use, the processing of orders and despatch isn’t very good.”

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Posted 3 years ago

Good morning Peter, Thanks for your feedback and sorry for the delay. For your understanding and those reading this review in the future. 2 picks are performed in our warehouse in QLD daily. One pick is performed at 7AM for overnight orders another is done at 12PM to include transfers of the morning van run and new orders from the morning. When an item is purchased at 2:27:08 PM on the 9th it will likely be dealt with in the morning dispatch, the following day. Your item appears to be on it's way as it was dispatched from our warehouse on the 10th. I apologise that the shipping estimate provided to us by our couriers was inaccurate. Thanks again for your feedback.

Posted 3 years ago

“Easy helpful site. Priced nicely, contact me about options and delays for fitting kit. After that fast delivery from Brisbane to Exmouth WA!”

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Posted 3 years ago

“It's a little hard to write a review when I haven't received my items yet when I receive them I will be more than happy to do so cheers Wal😎”

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Posted 3 years ago

“I had an incredible experience with roof racks galore. They provided exceptional service when I bought roof rack accessories for our Prado to fit our bicycles. The entire process was smooth, from their knowledgeable staff (shout out to Paddy!) guiding me through the options to their prompt coordination of freight way up North. Looking forward to receiving them! Thank you for going above and beyond!”

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Posted 3 years ago

“Still waiting for product so can’t review”

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Posted 3 years ago

“Good products and communications”

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Posted 3 years ago

Roof Racks Galore is rated 4.3 based on 1,968 reviews