Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.27

4.3 Rating 1,568 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t received yet, but good and easy communication.”

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Posted 2 years ago

Thanks for your feedback John. I notice that the item was ordered to the warehouse in advance of dispatch, I'm glad this was well communicated. It has now been dispatched and should be well on its way towards you. Please advise if this does not arrive to you soon. Thanks again for your feedback.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thanks for your feedback Michael. We strive to be excellent in our service.

Posted 2 years ago

“Easy online store to navigate and very quick service.”

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Posted 2 years ago

Thanks for your feedback Guiseppe, very happy that our online experience and service exceeded your expectations.

Posted 2 years ago

“Absolutely fantastic support from Elliot for checking compatibility and rectifying any part issues - a quick and painless experience! Highly recommend Roof Racks Galore to anyone out there who's eyeing up roof racks or accessories for them.”

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Posted 2 years ago

Thanks for your feedback Matthew, we obviously endeavour to make our processes without issues but are happy to find solutions when they are available. Thanks for your recommendation despite the speedbumps.

Posted 2 years ago

“Best priced branded roof racks online”

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Posted 2 years ago

Thanks for your feedback.

Posted 2 years ago

“Fast delivery and good quality”

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Posted 2 years ago

Thanks for your feedback Argus.

Posted 2 years ago

“You need to do some research on your freight. I’ve followed your site paid for the item I wanted plus the $250 in freight to receive an email advising that another $2919.50 additional in freight absolute joke. Suggest you talk to Northline or one of the other freight company’s”

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Posted 2 years ago

Thanks for your feedback... we were pretty surprised at the lack of freight options to East Arnhem land and the cost associated with freight. We took your feedback and frustration on board and were able to open a new freight channel and take care of another customer in Nhulunbuy only a few days later. We are happy that our Adelaide store was able to arrange this with your help and are thankful for your feedback as it has helped us develop our systems.

Posted 2 years ago

“Great pricing and fast delivery”

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Posted 2 years ago

Thanks for your review Mitchell, both great pricing and service are a big part of our success.

Posted 2 years ago

“fast delivery , works great.”

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Posted 2 years ago

Thanks for your review.

Posted 2 years ago

“Friendly with great service.”

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Posted 2 years ago

Thanks for your feedback Neil, friendly service is an expectation for all of our teams.

Posted 2 years ago

“Super efficient. Placed order Thursday afternoon. Received Friday afternoon. Great product.”

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Posted 2 years ago

That is surprisingly efficient... very happy when we exceed even our own expectations. Thanks for your review.

Posted 2 years ago

“The guys at the Springwood branch were outstanding with their customer service, willing to go the extra mile to help someone out who was a 1000km from home. That’s the second purchase from them and I will recommend them to anyone and everyone. Cheers Guys”

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Posted 2 years ago

Thanks so much for your review, I'm happy the guys were able to get you sorted and I have passed your feedback along to the team. Thanks in advance for your recommendation and for your review.

Posted 2 years ago

“Very good advice and communications andd fast shipping.”

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Posted 2 years ago

Thanks for your review, Tim.

Posted 2 years ago

“Brilliant”

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Posted 2 years ago

Thanks for the brilliant review, Mark.

Posted 2 years ago

“website was super easy to navigate and purchase from. items turned up within 24 hours. highly recomend”

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Posted 2 years ago

Thanks for your review, 24 hours is a particularly good shipping time. We aim to be efficient your order has just had everything work out to arrive in that timeframe. Thanks for your review and your recommendation.

Posted 2 years ago

“Fast and friendly service and staff”

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Posted 2 years ago

Thanks for your review Andrew.

Posted 2 years ago

“Well after many calls and emails I am still waiting for my purchase. Order placed 9/4/23 now 20/5/23 and still waiting. Fantastic customer service”

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Posted 2 years ago

Hello Wayne, I'm certain this is little consolation but the explanation for your delay is that when the item was changed from a Click and Collect to a delivery it was mislabeled as a warehouse pickup when it was transferred back. Yesterday I adjusted this and we have express shipped it to you. I do apologise for the delay and the follow-up that has been required of you.

Posted 2 years ago

“Really excellent service and pricing. Prompt dispatch and good communication.”

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Posted 2 years ago

Thanks for your review, Jirik.

Posted 2 years ago

“Part arrived quickly and what what I ordered”

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Posted 2 years ago

Thanks for your review, Andrew.

Posted 2 years ago

“Was disappointed when I received the clamp as I was thinking they would be a pair, like the pictures suggested, not sure if one would be any use anyone, but My mistake. Then I have noticed there is a plastic cap missing”

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Posted 2 years ago

Roof Racks Galore is rated 4.3 based on 1,568 reviews