Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.27

4.3 Rating 1,565 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful service, great prices for name brand priducts. Only disappointment was slow shipping - they offer free delivery but I chose to pay extra for express post - that was a waste of money! Took two days to dispatch, and when send they chose not to even send express post despite having paid for it. Still, I would probably use them again and just drive to wherever the actual shopfront is.”

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Posted 1 year ago

Thanks for your review! We'll look into this and hope to improve this part of service!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thanks Greg! Can't wait to have you back!

Posted 1 year ago

“Walked in, asked for a part and was immediately provided with what I needed. Friendly and well informed team. What more could you want? Highly recommended.”

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Posted 1 year ago

Thank you so much for taking the time to rate Roof Racks Galore with five stars! We truly appreciate your kind words and support.

Posted 1 year ago

“Friendly helpful service”

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Posted 1 year ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 1 year ago

“Easy and fast”

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Posted 1 year ago

We're thrilled to receive your kind words. We look forward to helping you again in future.

Posted 1 year ago

“Easy to order and very fast delivery”

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Posted 1 year ago

Thanks for giving us your insight Roy!

Posted 1 year ago

“Good service, fast delivery”

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Posted 1 year ago

Thanks for your Review Glenn!

Posted 1 year ago

“Easy to purchase and super speedy delivery. Highly recommend”

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Posted 1 year ago

We appreciate your kind words! It's fantastic to know you enjoyed your time with our service.

Posted 1 year ago

“Two days from order to delivery received. Item exactly what I wanted and is awesome.”

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Posted 1 year ago

Thank you for taking the time to share your positive experience.

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

We're so happy to hear you had a positive experience.

Posted 1 year ago

“Through no fault of Roof Racks Galore i ordered a wrong part. Their service and delivery could not be faulted”

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Posted 1 year ago

Thank you for your insight Marc!

Posted 1 year ago

“I hope the products are okay. This rating is for the delivery service. Star track provide no indication that the parcel is about to arrive. Then, if no one is home, it doesn't get dropped off at the nearest Auspost....it gets taken back to the airport and I had to call them to reschedule. Which was 4 days later! And there's no guarantee that I'll get it on that day either, because they don't provide any ETA other than the 8hr, 9-5 window. So unbelievably poor given the automated notifications that other couriers provide.”

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Posted 1 year ago

We are sorry you had this experience with the courier Dan, we understand this must have been very frustrating. We're glad to see your items have been delivered.

Posted 1 year ago

“Super fast service, great value, good customer service.”

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Posted 1 year ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 1 year ago

“Excellent advice and support. Couldn't have helped more.”

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Posted 1 year ago

Thanks for leaving us a great review Ian! Hope you enjoy your items!

Posted 1 year ago

“I'm not one to usually leave reviews but this company has been amazing to purchase from! Quick to reply to messages, quick to post & quick to recieve! The roof rack fits perfectly & easily to my vehicle!”

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Posted 1 year ago

We can't thank you enough for taking the time to share your positive feedback!

Posted 1 year ago

“I ordered a childs bike seat (Thule Yepp 2 Maxi Black) from this company on sale for $239.20. They advertised Free Shipping with 3 day delivery to Sydney metro. The next day I recieved an email saying that the product is out of stock and will take 2 weeks to deliver AND (this is the kicker)... "your order has come through to us as an “Additional Freight” query in which we have been quoted $73 to have your order shipped. This quote does unfortunately exceed our capacity to offer free shipping in this instance.This cost is reflective of your order being sent from our Queensland warehouse. If you do wish to have your items sent, we will need to request a $73 freight charge from your end." I honestly thought it was a joke initially but they are serious. They take orders advertising free freight and then contact you after asking for money to recieve your order. If it's not a scam it's very close to one. Buyer beware!”

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Posted 1 year ago

We understand your frustration, Brett! We try to be as flexible and accommodating as possible. Reaching out with an additional freight request is not something we do lightly and take customer service very seriously. We hope to have this improved as soon as possible.

Posted 1 year ago

“Very pleased with the service and delivery of a few items I order for my Yakima bike carrier. Thanks guys!!”

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Posted 1 year ago

Thank you for choosing us, and we look forward to serving you again in the future

Posted 1 year ago

“Excellent service great price prompt delivery. Caleb in customer service was so helpful in finding stock available interstate and organising fast shipment. Thanks”

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Posted 1 year ago

Thank you for taking the time to share your positive experience. We think Caleb is great too!

Posted 1 year ago

“Decent price, bets available, and very good with the delivery and notifications”

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Posted 1 year ago

We can't thank you enough for taking the time to share your positive feedback.

Posted 1 year ago

“Super quick and great communication”

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Posted 1 year ago

Thanks for your kind words Zak!

Posted 1 year ago

Roof Racks Galore is rated 4.3 based on 1,565 reviews