Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.27

4.3 Rating 1,540 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

Visit Website

Write Your review

Tell us how Roof Racks Galore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, shipped the item to me within two days”

Helpful Report

Posted 10 months ago

Thank you for your positive review!

Posted 1 month ago

“Dissapointing, I placed an order with Roofs Rack Galore becasue they said they had items in stock and would deliver in 2 business days. After placing the order and paying I was contacted by roof racks galore and told that if I did not pay extra costs to ship the items from separate warehouses then I would have to wait over a month for delivery. I cancelled the order and went elsewhere”

Helpful Report

Posted 10 months ago

“Item arrived quickly from Brisbane to Perth - Ordered Monday arrive Thursday using express post”

Helpful Report

Posted 10 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 3 months ago

“Fast service, order was correct”

Helpful Report

Posted 10 months ago

We're delighted to hear about your positive experience. Thank you for taking the time to share your feedback!

Posted 3 months ago

“Super fast delivery”

Helpful Report

Posted 10 months ago

We appreciate your kind words! It's fantastic to know you enjoyed your time with our service.

Posted 3 months ago

“Received my roof racks. Very quick. Very reasonably priced”

Helpful Report

Posted 10 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 3 months ago

“free shipping and price is appropriate but said 1 day shipping and will take a lot longer but isnt an issue”

Helpful Report

Posted 10 months ago

We appreciate your kind words! It's fantastic to know you enjoyed your time with our service.

Posted 3 months ago

“Hily recommend for frends”

Helpful Report

Posted 10 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 10 months ago

“Great product and delivery times”

Helpful Report

Posted 10 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 10 months ago

“Delivery options misleading. Communication poor”

Helpful Report

Posted 10 months ago

We appreciate your honesty. Your feedback is crucial, and we're dedicated to making the necessary changes for a better experience.

Posted 10 months ago

“I wish I could give zero stars. My experience with Roof Racks Galore has been nothing short of frustrating and unprofessional. I was promised immediate dispatch of my order upon purchase, only to face multiple delays. First, they said it would arrive within 7 days, then another 7 days. Here I am, a month later, still waiting. The items I ordered—a roof rack, installation kit, and gas can holder—were available at the time of purchase, yet they refused to send items separately. After all this waiting, I went to collect my order only to find just a single gas can holder. That’s it. No sign of my roof rack or installation kit, and I have not received any dispatch information on the remaining items. Emails show I was promised one thing by one person, only to be handed off to someone else. I spoke to Gabby, Caureen, Alexis, then was sent across two states for even worse customer service from Caleb in SA, only to end up back with Alexis. Four different people, and still no resolution. Promises were made and broken repeatedly, and it’s clear this company has no intention of following through. Save yourself the headache—go somewhere else. Roof Racks Galore is unreliable, lacks transparency, and does not value its customers.”

Helpful Report

Posted 10 months ago

Thanks for your feedback, Christopher. We're not sure how the communications to you were confusing, however will take this feedback onboard and hope to improve our processes, so that this doesn't occur in future.

Posted 10 months ago

“incredibly prompt delivery”

Helpful Report

Posted 10 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 10 months ago

“Quick postage, no complaints”

Helpful Report

Posted 10 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 10 months ago

“Excellent product. When folded down you don’t know they’re there”

Helpful Report

Posted 11 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 10 months ago

“Dealt with Pooraka SA store and Jarrad specifically. Jarrad and the other store member (tall blonde bloke) could not do enough for me. Originally ordered Kaon table for my Prado. They sourced it, phoned when in stock and fitted it without a quibble. Service so good I went back for Zwifer anchors, shovel holder, Maxtrax boards and Rhino Rack brackets for Pioneer Tray. Went back again for Rhino Rack long handled shovel. Jarrad’s willingness to advise, price match, fit all with a smile and good humour is priceless. Both of them have great rapport with their customers. I overheard some phone conversations and they were exceptionally helpful. So in summary great product, exceptional service and recommend you see these guys.”

Helpful Report

Posted 11 months ago

We appreciate your wonderful review! Knowing that we've made a positive impact on your experience means a lot to us.

Posted 10 months ago

“Easy to order, great communication, delivered quickly.”

Helpful Report

Posted 11 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 10 months ago

“Quality product, fast delivery, instructions were not the best if someone was not technically minded”

Helpful Report

Posted 11 months ago

We appreciate your kind words! It's fantastic to know you enjoyed your time with our service.

Posted 10 months ago

“I recently purchased a canopy for my Mitsubishi Triton from Roof Racks Galore, and I couldn't be happier with the entire experience. The staff was incredibly helpful and knowledgeable, and they went above and beyond to ensure I found the perfect fit for my vehicle. They patiently answered all my questions and provided valuable advice, making the decision-making process more manageable. The quality of the canopy was exceptional, and the installation was seamless. It looks fantastic on my Triton and functions exactly as expected. I highly recommend Roof Racks Galore to anyone looking for top-notch products and outstanding customer service.”

Helpful Report

Posted 11 months ago

We're so happy to hear you had a positive experience. Your satisfaction is our top priority, and we appreciate your support!

Posted 10 months ago

“I needed a key for my roof racks so ordered through the online key ordering system. The process was simple and quick and the key arrived promptly in the mail a few days later.”

Helpful Report

Posted 11 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 10 months ago

“Ordered some Rhino Vortex bars and accessories online. Everything was in stock and delivered the next day for free to my doorstep. Highly recommend! Mic”

Helpful Report

Posted 11 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 10 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 10 months ago

Roof Racks Galore is rated 4.3 based on 1,540 reviews