Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my order will use them again 😊”

Helpful Report

Posted 3 years ago

“Before I write a review, you continue to use my neighbours email why! My name is Frederick Paul Matthews, my email is paulandberni@aol.com NOT paulphilcox@aol.com I have telephoned your office and they assured me they will rectify this mistake. Please do so F P Matthews Phone 07704039944”

Helpful Report

Posted 3 years ago

Hello Frederick Matthews, The email you mention is on the information that was entered at the point of purchase ( shopify ). We only have information that we have been given. The email has been corrected as stated above. If you have any further enquiries please contact us at info@roselandfurniture.com this goes straight through to customer services rather than a review platform. Kind regards Roseland

Posted 3 years ago

“Communication was good, delivery was quick and really happy with the quality of the bedside tables. Good value for money.”

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Posted 3 years ago

“Lovely steamer chair just as described. Cushion could be a little thicker and less slippy”

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Posted 3 years ago

Hello, We are pleased that you like the steamer chair, we are sorry that you are not quite happy with the cushion . We do hope we can be of service again. Kind regards Roseland

Posted 3 years ago

“Very pleased only slight complaint back of unit not oak. But over all nice piece of furniture”

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Posted 3 years ago

“Good product at a good price easy to order”

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Posted 3 years ago

“In my mind the table would be bigger. Bad judgement on my part. The 2 tables arrived at different dates.. why??”

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Posted 3 years ago

“Both the small sideboard and bedside cabinet I recently ordered arrived promptly and were very well packed. I am delighted with these two well made and very reasonably priced items of furniture.”

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Posted 3 years ago

“Lovely furniture, good quality. Prompt delivery. No complaints at all !!!”

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Posted 3 years ago

“The TV stand is very good and looks lovely. Delivery was slow and the communication poor. Delivery driver not particularly helpful.”

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Posted 3 years ago

Hello Stephen We are pleased you like your TV stand, we are sorry that delivery did not meet expectations. We do hope we can be of service again. Kind regards Roseland

Posted 3 years ago

“Poor furniture and long wait for delivery. This wasn't stipulated when ordered. Overall wouldn't recommend”

Helpful Report

Posted 3 years ago

Dear Ronan Byrne Thank you for your feedback, we are sorry at there was a wait on the items coming into us to allow us to dispatch for delivery. The item stated 4-6 weeks for delivery at the point of order we're sorry if this was missed at the time. Kind regards Roseland

Posted 3 years ago

“Two steamer chairs ordered, arrived in good condition, one slat had a split but a little sanding/wood stain and some furniture oil sorted that out. Overall happy with my purchase and would recommend Roseland Furniture.”

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Posted 3 years ago

“Brought a natural oak coffee table, and I am very pleased with it. But the assembly instructions could be much better it could very difficult for someone not used to flat-pack furniture. Had one bolt missing, sent one email with no reply, the phone rang for about 10 minutes with no answer, tried one more email quick reply after a couple of email exchanges problem solved. But even with that problem, I would still be well worth the money”

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Posted 3 years ago

“Perfect small chest of drawers, great colour for our lobby, looks very smart thank you”

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Posted 3 years ago

“I have bought 2 oak sideboards from Roseland Furniture and I have been delighted with the quality of them. They look fantastic and add a touch of quality and elegance to my dining room. I would recommend this company to anyone that is looking for well made quality furniture.”

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Posted 3 years ago

“the company produces good quality furniture”

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Posted 3 years ago

“Item arrived in the time stated, packed well and in perfect condition. Would definitely use company again.”

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Posted 3 years ago

“Its good exactly what i expected ehen i ordered it.”

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Posted 3 years ago

“My furniture was delivered to the wrong address even though I had a txt saying it had been delivered correctly xdp were to retrieve it from the wrong address and return it to me a week later and I still had not received it Rosalind furniture told me that it was the fault of the delivery company and not there problem”

Helpful Report

Posted 3 years ago

Hello, Thank you for your feedback, unfortunately, the carrier has not collected the item from the wrong address yet, we have chased them on his a few times. However, we see that you have been refunded for the item at your request. Kind regards

Posted 3 years ago

“I am delighted with the small chest of drawers l received- after the hiccup with the first lot that failed to arrive. Many thanks”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews