Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,932 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,932 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, easy to assemble and delivered quickly and in good condition.”

Helpful Report

Posted 4 years ago

“Unfortunately the chest of drawers got a slight bit of damage during transit. They responded to me very quickly and I was happy with the resolution.”

Helpful Report

Posted 4 years ago

“We bought two bookshelves. They came well protected and wrapped which was great to see, he company clearly wants its product to arrive in great condition. The drawback was that the gaps between the shelves is just too small to fit standard novel size books! We have filled them with other books and they look great”

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Posted 4 years ago

“Lovely well made furniture, quick delivery. The grey colour was slightly different than it seemed on line but fitted in my room OK”

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Posted 4 years ago

“I ordered a London Oak bedside table for my son's room. Ordered on a Saturday and it arrived on the Monday, I couldn't believe how quickly the order was processed and shipped during lockdown. The quality is very good, the drawer size is a little bit small, but it is as described on the website. I am very pleased with the service and quality of the item.”

Helpful Report

Posted 4 years ago

“The product itself was excellent, exactly what we were expecting. There was however a delay with delivery. After a week of waiting (allowing extra time due to COVID), I contacted the company who apologised and said they would send the order "again". I was a little concerned as I had read reviews of furniture going missing. However, the product arrived when expected with the tracking information sent to us on the day of delivery. Despite this issue, I am very happy with the product and would buy from Roseland again.”

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Posted 4 years ago

“Good furniture, recent quality checking has gone downhill”

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Posted 4 years ago

“Prompt delivery from Rosalind, item wasn't in stock when we placed order, but did not take very long for Roseland to notify us that item was in stock and despatched and the item was with us in a few days.”

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Posted 4 years ago

“I gave it 4 stars as I had to go out and buy some wood dye because the feet had not been completely stained. Other than that its exactly perfect for storing my shoes, or as a sideboard.”

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Posted 4 years ago

“Have had a few pieces of furniture from Roseland from the farrow grey collection. Always lovely pieces, but often a little scuffed here and there. Customer service is excellent though and they are always keen to rectify the problem.”

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Posted 4 years ago

“Great quick service”

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Posted 4 years ago

“Easy to order, fast efficient delivery would have given 5 stars but bookcase had a chip out of it luckily at back, and a scratch on one shelf”

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Posted 4 years ago

“Very nice TV unit, quick delivery service.”

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Posted 4 years ago

“I ordered 4 items of furniture and I can only review on one item as I’m still waiting on other pieces to be delivered. The 3 door sideboard is lovely quality, the colour of the oak is just as I had expected. Looks lovely in our lounge.”

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Posted 4 years ago

“The company was quick to respond to queries, which was welcome.”

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Posted 4 years ago

“From start to finish I cannot fault.”

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Posted 4 years ago

“Lovely sturdy furniture.”

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Posted 4 years ago

“Items good value, one damaged but the Company made a good offer that was acceptable.”

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Posted 4 years ago

“Overall we are pleased with the bookcase purchased to hold children’s books. It is well made, sturdy and nicely painted, oak top is a good feature and it’s good value for wood. The only points are the corner brace on the top shelf limited a straight run of books and the colour was less grey more beige than anticipated. Shelf heights are set at a perfect height for paperbacks/ smaller books but I had to stack larger books.”

Helpful Report

Posted 4 years ago

“Excellent delivery turnaround”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,932 reviews