Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering process and extremely quick delivery. Very happy with our order.”

Helpful Report

Posted 4 years ago

“I sent an email last week re the T V cabinet bought recently. I was very impressed with the speed of delivery. I was disappointed to find that the rear sides of the cabinet were not of such good quality wood as the front. I also thought that the drawers would have been more useful if they had been 1cm wider - then two rows of DVDs would have fitted. Otherwise I was pleased with my purchase which gives a more modern feel to my lounge.”

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Posted 4 years ago

“The Newlyn Nest of Tables went together together easily. Overall good and more than satisfied. They look nice in the home.”

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Posted 4 years ago

“Furniture was delivered quickly. Unfortunately there were no draw knobs but some were sent. We bought same piece last year and it was £100 less. Not the best finish but will do.”

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Posted 4 years ago

“Very quick efficient service. But was not given a delivery date.lucky I was here when delivered.”

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Posted 4 years ago

“Nice product delivered on time and easy to erect.”

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Posted 4 years ago

“Pretty solid and good looking table and excellent value for money”

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Posted 4 years ago

“Very pleased with furniture, 2nd delivery better because of 2hrs slot”

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Posted 4 years ago

“Had a call an hour before my delivery to let me know what time they will be arriving, 2 men delivered my item on time and time as they were very polite.”

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Posted 4 years ago

“Will be happy if second delivery brings my coffee table and tv stand soon as bedside unit was very well received.”

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Posted 4 years ago

“Nice solid coffee table.”

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Posted 4 years ago

“I made my order in November but due to the current pandemic the delivery was delayed due to waiting for one item. Good value furniture though!”

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Posted 4 years ago

“We're very happy with the bookcase (Large London Oak). We had a bit of a hiccup with delivery insomuch as I'd thought we'd get a message the day before to say the delivery would be made the following day, but instead I got a text message about 20 mins before it was delivered which I missed because the phone was charging - and in any case was a problem as it was being delivered to my sons house. The delivery men rang me when they couldn't get anybody to answer the door but wouldn't wait until we drove over (10 mins). They lifted the bookcase over the back gate and left it in the garden in the snow!!. Fortunately there was no damage as the bookcase was very well wrapped. My suggestion is to get the courier company to send a message the day before delivery - like most other couriers do - that would have been less of a flap for us.”

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Posted 4 years ago

“Our tall boy is great, apart from one drawer that we can’t make the handle work!”

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Posted 4 years ago

“Good quality Nice finish”

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Posted 4 years ago

“SURREY OAK 4 DRAWER CHEST: Exactly as described and as shown on the website. Good wood, construction and finish. Also, it has the perfect size drawers for storing DVDs on their sides. My only warning is that it arrived with the wax being sticky and 10 days after delivery it still is. Roseland should mention this in their sales info.”

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Posted 4 years ago

“I love the fact it is solid wood. Very sturdy and just a lovely piece of furniture which is narrow enough to fit into a small space. Thank you so much.”

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Posted 4 years ago

“I've bought a few items from Roseland before and been very happy with the quality, delivery and price. However, the most recent purchase arrived damaged (looked like impact damage from transit). A replacement was arranged and delivered a week after the original, with collection at the same time. The second item was also damaged (wood had split) and has had to be returned. The second item has been collected, but 2 weeks on from the first delivery we are still waiting for an undamaged item to be delivered. Roseland have dealt well with each incident, but are quite slow to respond. When an acceptable item does arrive, it looks like it will fit well and be a good addition to the room, but had to remove a star just for the hassle of this particular order.”

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Posted 4 years ago

“Nice sideboard delivered swiftly and efficiently by your courier. It was well packaged without dents or rips, however when I took it off there is a 4 inch tear in the backing board of the sideboard which is stapled on. Due to Covid I have decided to keep it as it is too much trouble to return it and have a replacement. It doesn't deter from the look of the sideboard which I am pleased with as I have placed it against a wall.”

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Posted 4 years ago

“Delighted with my purchase and impressed with the speed of delivery.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews