Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The furniture is very well made. The only thing I was disappointed with was the width and depth was much shorter than we expected.”

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Posted 4 years ago

“Pleased with the company and delivery but disappoint in the quality of the product .”

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Posted 4 years ago

“Good choice and prices. Some confusion over delivery date but overall satisfactory.”

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Posted 4 years ago

“Great piece of furniture and looks lovely in the hallway. Arrived with broken handles but a quick phone call and email later and replacements arrived in a couple of days! Great customer service - would definitely recommend”

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Posted 4 years ago

“I'm really happy with my furniture and its the second piece I've bought in the Daymer range. I've not awarded 5 stars on the basis of the delivery of this second piece as the communication from XPD was poor. I was informed of a 2 hour timeslot after 1 hr of the slot had passed. Fortunately I was in so could take delivery and when I did the cardboard was all wet, but due to great internal packaging the item was fine . I would prefer Roseland to use a different carrier.”

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Posted 4 years ago

“Good delivery service, however one of the wardrobes was very damp inside the packaging and so happens that the doors on this wardrobe don’t Aline when closed . Also the drawer at the bottom had split and needed glueing .”

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Posted 4 years ago

“Good furniture”

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Posted 4 years ago

“quick delivery and good quality”

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Posted 4 years ago

“Sadly the triple wardrobe we ordered was damaged which put us off ordering another, however we were offered a replacement or £40 refund, we chose not to accept. All said to date I cannot fault the customer service we received, no arguing and free collection arranged with a refund to be processed once the receive it (it was collected today) the delivery and collection service were excellent, we were kept informed and they arrived exactly as arranged. This experience will not stop me from ordering again from Roseland and I fully expect my refund to be as trouble free.”

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Posted 4 years ago

“The unit I ordered was just what I wanted. The delivery company Tuffnells need to be changed, they only contacted me one the cabinet had been delivered. Luckily for me my neighbour took it in. Before I ordered I asked if this would be arranged with me. Sadly this didn't happen. Unfortunately it has put me off ordering anything else or recommending with deliveries as they are.”

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Posted 4 years ago

“Can not fault the furniture, value for money. Packaging was very secure and furniture well protected. My criticism would be with the delivery company, I had 3 separate deliveries, no tracking system on the first 2 and both arrived over an hour early, good job I didn’t go out. The third one arrived 7 mins after the initial text was sent out just after 8am which I didn’t see because I want even up thankfully. I could have already left home at that time if I was going to work. First email 15th January ‍2021 delivery slots between ‍07:57-‍08:57 sent 08.51 via email Second email re actual delivery 14th January 2021 by Your DPD Local driver Piotr Actually delivered at 08.25hours on 15 Jan”

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Posted 4 years ago

“I had to wait for my order to be back in stock but the the delivery was perfect and the unit is just beautiful.”

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Posted 4 years ago

“Happy with quality ,,only fault was waiting 14weeks for the delivery”

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Posted 4 years ago

“Very easy to deal with online purchase. Good website photos with handy labelled dimensions. Had to wait a while for product to come back in stock before we could order but understandable under current circumstances. Excellent delivery time scale, faster than courier had scheduled, which caught us out a bit but can't complain.”

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Posted 4 years ago

“A lovely piece of oak furniture although it’s designed to be a bookcase, I’ve put photos and my bits and bobs on each shelf.”

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Posted 4 years ago

“I was very satisfied at the right price.”

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Posted 4 years ago

“Ordered 2 bedside cabinets. Very nice, just what we wanted. Had a slight issue as one of the cabinets had a sink on a leg but the item was exchanged without a problem”

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Posted 4 years ago

“Good value for money”

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Posted 4 years ago

“We ordered an oak bookcase. It was delivered on time, with a tracker facility and it was packaged well to prevent any damage whilst in transit. Would order again from Roseland Furniture.”

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Posted 4 years ago

“I purchased a pair of bedside tables and kept informed all updates relating to the delivery and delivered on given time. Really good for small bedrooms.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews