Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb quality easy to assemble and instructions cleat to understand”

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Posted 4 years ago

“Everything arrived very well packed.Very easy to assemble,& surprised at the quality for the price.”

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Posted 4 years ago

“I was very impressed with the efficient service provided and the good quality piece of furniture ordered.”

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Posted 4 years ago

“Good website with lots of choice. Delighted with our purchase which sits beautifully in the hall. Keeping all our hats scarfs and gloves tidied away but easy to access.”

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Posted 4 years ago

“A first order successfully delivered was followed up by repeated deliveries of broken and unusable furniture. Accidents happen, but the logistics management at Roseland was not good when things went wrong. Collections of broken furniture without the replacement being brought, and then repeated emails and 'phone calls to arrange a replacement were a hassle. To add insult to injury I was given a discount of £20 for my troubles, only to find out that this discount was being given to all customers that made a repeat order. Very disappointing, and loads of hassle. I won't be ordering from Roseland again.”

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Posted 4 years ago

“Excellent quality, good communication, well packaged and very fast delivery time. Very very pleased. Would definitely recommend this company.”

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Posted 4 years ago

“Pleasing to the eye, but look underneath, clever external look, poorly constructed built to a price point, the draws underneath for DVDs are to low to stack . Clever marketing style over substance”

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Posted 4 years ago

“I bought two pieces of the London style furniture, a coffee table and a corner TV stand. I am more than impressed with them both, they look lovely and just the sizes I needed. Ordering was easy and they arrived quite quickly even during the second lock down. Very very well packaged and no damage what so ever. I must have missed the email detailing delivery as I wasn't expecting the delivery but someone was in so no problem. Thank you Roseland. I won't hesitate to order from this company again.”

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Posted 4 years ago

“Excellent build quality and awesome value for money. Delivery was also super quick.”

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Posted 4 years ago

“Lovely piece of furniture good delivery time”

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Posted 4 years ago

“Good quality product, delivered a little late but very good delivery in all”

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Posted 4 years ago

“Excellent website, very prompt delivery. Outstanding service.”

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Posted 4 years ago

“I was very impressed at the speed in which my sons bedside table was delivered. It was exactly what he wanted and we are very pleased. We would certainly recommend to others.”

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Posted 4 years ago

“I bought the London Oak Tallboy with four woven baskets. It was delivered when arranged, the courier was extremely polite and helpful and lifted it into my hall while I stood back (Distancing). The unit itself is superb, strongly built and pleasing on the eye. Just what I wanted, thank you. It was expensive but truly worth every penny.”

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Posted 4 years ago

“Nice little sideboard,prompt delivery and well packaged”

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Posted 4 years ago

“Great value for money and quick delivery I would highly recommend this company .”

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Posted 4 years ago

“Brilliant! Service, delivery and quality”

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Posted 4 years ago

“Very affordable good quality furniture”

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Posted 4 years ago

“Purchased an oak sideboard which arrived quickly and well packed. However when we had got it unpacked and in situ we noticed a bad split on one of the doors which had been caused by a badly knotted piece of wood with the fault too close to the edge to remain intact. Also one of the side frames to the doors was badly marked with what Roseland Furniture referred to as medullary rays but were in fact smears of glue that hadn't been wiped off properly before the lacquer had been applied resulting in a different level of take up of the finish. I had to sand it back to bare wood and re-lacquer the piece to get it to look right. The item was made in Vietnam and wasn't well put together.”

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Posted 4 years ago

“Excellent little three drawer unit. Good quality and delivered promptly.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews