Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with furniture and delivery”

Helpful Report

Posted 3 years ago

“Very efficient service ,excellent staff response and the quality of the products are good value”

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Posted 3 years ago

“Looks great. Shame about the hole in one top corner. Not worth returning as we really needed it. Filled it with wood filler from B & Q.”

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Posted 3 years ago

Dear John Dunn We are pleased you like your item, a little disappointed that there was a small issue with it. Please feel free to contact us about this at info@roselandfurniture.com Kind regards Roseland

Posted 3 years ago

“First time I have bought anything from rose land and very pleased with my purchase. Excellent!!”

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Posted 3 years ago

Hello Patricia Sloane We are delighted that we met your expectations and hope to hear from you again in the future. Kind regards Roseland

Posted 3 years ago

“Very happy with bookcase, delivered within a couple of weeks”

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Posted 3 years ago

Hello, We are pleased you like your bookcase, Thank you for taking the time to place a 5* review for us. Kind regards Roseland

Posted 3 years ago

“Coffee table good for the price”

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Posted 3 years ago

Dear Thomas Edwards Thank you for taking the time to place a 5* review. Kind regards Roseland

Posted 3 years ago

“The service was poor - they were unwilling to replace two chairs with black markings on oak wood”

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Posted 3 years ago

Hello, We are sorry you are not happy with the item, We explained that these were graining in the wood and offered to exchange, we could not guarantee that there would not be wood grain that may be similar. We have yet to hear back from you on this matter. Kind regards Roseland

Posted 3 years ago

“A lovely bed, quality product, well packaged and delivered on time. Would definitely recommend and use again.”

Helpful Report

Posted 3 years ago

Hello Sadie Thank you for the review, we are pleased you love the bed. Thank you for the recommendation. Kind regards Roseland

Posted 3 years ago

“Very pleased with our purchase, easily assembled.”

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Posted 3 years ago

Hello, Thank you for the 5* review, we are happy that we met expectations. Kind regards Roseland

Posted 3 years ago

“Ordered two items one arrived , Second , money taken for but not in stock , Check before you pay . Waiting for refund”

Helpful Report

Posted 3 years ago

Hello, Thank you for your feedback, the item was a pre-order item on the website, we are sorry if this was missed at the point of order. We can see that you have since cancelled this item. Kind regards Roseland

Posted 3 years ago

“Ordered a mini sideboard for a small kitchen and it fits perfectly. Beautifully made too. Very pleased with my purchase”

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Posted 3 years ago

Dear Janet thank you for taking the time to place a review for us, we are very pleased that your item fits in well. Kind regards Roseland

Posted 3 years ago

“Ordered a Charleston Black Coffee Table which arrived ahead of the given delivery day. The table is lovely and the review would have been a 5 stars if the delivery had been smoother. Both Roseland staff and courier let that down. Despite call to Roseland, the heavy table was left with an elderly neighbour and it proved difficult for both of us to get it into my house”

Helpful Report

Posted 3 years ago

Hello Thank you for your feedback, we are sorry that you were let down by the couriers. The courier is not supposed to leave items without prior permission, we apologise if this proved to be difficult. Kind regards Roseland

Posted 3 years ago

“Product not finished well”

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Posted 3 years ago

Hello, Thank you for your feedback, we apologise that there were issues with your item. Looking into this we can see that this has been resolved for you. Kind regards Roseland

Posted 3 years ago

“You get what you pay for, well put together, sturdy and lovely colour, I’m very p,eased with my drawers. Thank you.”

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Posted 3 years ago

“Easy to use website. The photos matched what we bought.”

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Posted 3 years ago

“We have purchased several items of furniture from roseland & we have been very pleased with the quality of each item. Service from the in store staff, on line support & delivery teams has been excellent, thank you.”

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Posted 3 years ago

“this is the second time that I have received furniture from Roseland that is damaged (not due to transit), and to be honest it's a struggle at my age to contact them to complain. won't be using again”

Helpful Report

Posted 3 years ago

Dear Alan Yates, I am sorry that we did not meet your expectations, we are always here and happy to help in any situation. Kind regards Roseland

Posted 3 years ago

“Very quick delivery, well packed. Lovely items”

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Posted 3 years ago

“The quality of the sideboard i bought was lovely quality. The best investment i have made in years. Delivery was ok but took a little longer than anticipated. I received two delivery slots until i finally received it on 3rd attempt.”

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Posted 3 years ago

“Very pleased good solid product an Great value”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews