Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and delivery. The wooden TV stand I bought is good quality apart from the non wood backing.”

Helpful Report

Posted 3 years ago

Hello Maria Mills, We are happy that you like your item, we are sorry that there is an issue with it. Please email us at info@roselandfurniture.com where our customer service team can help with any problems. Kind regards Roseland

Posted 3 years ago

“I am still waiting for my furniture it has been a month seem to be having problem with the carrier not happy”

Helpful Report

Posted 3 years ago

Hello Patricia Wigman We are sorry that the carrier has let you and us down. We are in contact with them to see if this can be resolved. Kind regards Roseland

Posted 3 years ago

“Bought an oak Tv stand, arrived when promised and is of excellent quality. I will buy from them again in the future.”

Helpful Report

Posted 3 years ago

Dear Clive Staniland We are very pleased you like your item, thank you for taking the time to place a 5* review. We do hope that we can be of service in the future. Kind regards Roseland

Posted 3 years ago

“Ok delivery time , came well packed ,”

Helpful Report

Posted 3 years ago

Hello Michael Pearson, Thank you for your feedback, we hope that you like your item and we can be of service in the future. Kind regards Roseland

Posted 3 years ago

“TV unit is compact and as I have moved to a studio flat in a sheltered housing unit this is exactly what I wanted. Excellent quality and value. Very impressed with my first purchase but will go back again. Only drawback was unit was delivered to main door of the unit and I had to get it inside and to my flat by myself which was quite a challange. I did not realise it would not be delivered to the front door of my flat, if I had I would gladly have paid extra for delivery. But actual piece of furniture is better quality than I expected. Many thanks for prompt delivery also.”

Helpful Report

Posted 3 years ago

Hello Jean Dawson, We are pleased you like your item and it fits well. If you decide to come back to us, we do offer a 2 man service for an upgrade, please feel free to call any time to discuss. Kind regards Roseland

Posted 3 years ago

“We have not got the order yet even though we have e mailed many times. Would just like to receive the product.”

Helpful Report

Posted 3 years ago

Hello Jayne Cowell Thank you for your feedback, we are sorry that the delivery of the item is taking so long. We do expect our deliveries to be within 7 days of dispatch. We are looking into this for you and apologise for the delays. Kind regards Roseland

Posted 3 years ago

“The 2 door cupboard was exactly what I needed. It arrived very quickly, in excellent condition. Would recommend!”

Helpful Report

Posted 3 years ago

Hello Denise Long, Thank you for the 5* review, also for taking the time to place it. We are very happy that you like your item. We hope we can be of service in the future. Kind regards Roseland

Posted 3 years ago

“Great product and I have ordered another item but very unsatisfactory despatch/delivery process. Please stop using Tuffnells. They are hopeless in terms of advising you when your item will be delivered and have a very strange tracking system which is useless. Also, the driver just dumped the package on my front step without as much as a good morning. Why are you not using DPD or Hermes?”

Helpful Report

Posted 3 years ago

Hello We are pleased you like your item, we are sorry that the delivery let you down. Unfortunately, the item you ordered was too heavy for DPD or Hermes to take. Kind regards Roseland

Posted 3 years ago

“Very pleased with my tv cabinet. Great value for money. Good communication throughout the purchase.”

Roseland Furniture 5 star review on 28th November 2021

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to post a great review and a picture, the TV stand looks lovely. Kind regards Roseland

Posted 3 years ago

“I ordered a TV unit to match a sideboard I already had. The furniture itself is of a really good quality and it arrived 3 days after ordering. Everything was hassle free and I’m delighted. Would definitely order from Roseland again.”

Helpful Report

Posted 3 years ago

Dear Jennifer Johns Thank you for your 5* review, we are super happy that you like your item. We do hope to be of service in the future. Kind regards Roseland

Posted 3 years ago

“Excellent customer service. they responded within five minutes to a customer service query on email. We ordered a second unit as we liked the first so much. Good value for money. Don’t expect top end quality oak furniture this is nice oak furniture at affordable prices and looks really nice. Fast delivery, furniture packaged really well. Would definitely buy from Roseland again.”

Helpful Report

Posted 3 years ago

“My second purchase from Roseland, excellent product, value and service. My go to retailer for oak furniture, I'd recommend them to anyone looking for quality items and prompt delivery.”

Helpful Report

Posted 3 years ago

“Table put together with only three bolts”

Helpful Report

Posted 3 years ago

“Incredibly inefficient service and low-quality of product purchased (first item damaged , replacement item even more damaged)”

Helpful Report

Posted 3 years ago

Hello, Thank you for your feedback. We are sorry that the item you ordered did not meet your expectations. We can see that your issue has now been resolved. Kind regards Roseland

Posted 3 years ago

“Very well made furniture at a good price.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to place a 5* review, we are pleased you found our service to your expectations. Kind regards Roseland

Posted 3 years ago

“The only problem is that a nob was missing on coffee table,I’ve phoned twice said your sending one it still hasn’t arrived,otherwise the furniture is great.”

Helpful Report

Posted 3 years ago

Hello Adrian Clayton thank you for taking the time to place a 5* review, we are sorry that you have not received the handle yet, the post can take up to a week to arrive. We can see that this has been re-sent to you. Kind regards Roseland

Posted 3 years ago

“Pleased with the chest of drawers, I ordered on Friday arrived Monday ,good value for money would order again”

Helpful Report

Posted 3 years ago

Dear Jayne Sayers We are super happy that you like your item. Thank you for the 5* review. Kind regards Roseland

Posted 3 years ago

“Quality product with excellent service.”

Helpful Report

Posted 3 years ago

Hello Tony Turner, Thank you for taking the time to place a 5* review, we are pleased you are happy with our service. Kind regards Roseland

Posted 3 years ago

“Excellent quality and very professional service.”

Helpful Report

Posted 3 years ago

Hello Kevin Tattum We are very happy that we met your expectations. Thank you for the 5* review. Kind regards

Posted 3 years ago

“Really lovely TV stand and very well made just what we were looking for. Delivery was super quick too.”

Helpful Report

Posted 3 years ago

Hello Laura Britton, We are delighted you love your TV unit, thank you for the great feedback. Kind regards Roseland

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews