Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my display unit filled the same day it arrived”

Roseland Furniture 5 star review on 8th September 2021

Helpful Report

Posted 4 years ago

Hello Lynda Feary Thank you for taking time to place a 5* review and a lovely photo of your item, we are pleased you like it. It looks good. Kind regards Roseland

Posted 4 years ago

“Purchased GRACE SMALL TV STAND in dark blue. Absolutely fantastic. Looks exactly the same as on picture. Plus currently on sale- Bonus! I’ve seen exactly the same tv stand on Made.com for double the price.. Delivery has been fast, I had all the updates which was very useful. Definitely purchasing again from you. Happy customer!!”

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Posted 4 years ago

“Well made lovely furniture. Highly recommend”

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Posted 4 years ago

“I am very happy with the price and quality of my TV unit. A problem with delivery was promptly handled by customer service to my complete satisfaction. I would use Roseland furniture again for future purchases.”

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Posted 4 years ago

“Very efficient service , packed extremely well, delivered in a few days. Thank you I would purchase from you again , thank you”

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Posted 4 years ago

“Furniture delivered on time. Great delivery team. Took it upstairs for me. Chest of drawers is perfect for my needs. Small but that’s what I wanted. Rose land kept me informed throughout transaction.”

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Posted 4 years ago

“Gorgeous well made furniture. Packaged brilliantly. Fully assembled. Delivered promptly. Very eased.”

Roseland Furniture 5 star review on 7th September 2021

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Posted 4 years ago

Hello Raisa Kabir Thank you for sharing the photo of your item, we are delighted you like it, it does look good in situ. We do hope to be of service in the future. Kind regards

Posted 4 years ago

“Absolutely beautiful piece of furniture; it still has the lovely handcrafted smell from inside it. The packaging was so secure that any scratch during transit could never come on it. It’s the perfect size for the items i need to store. Thank you Roseland Furniture; I will soon be making another purchase.”

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Posted 4 years ago

“Very pleased - well made cabinet and reasonably priced.”

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Posted 4 years ago

“Excellent quality, speedy delivery”

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Posted 4 years ago

“very well made products would recommend to any one.”

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Posted 4 years ago

“Beautiful piece of furniture, colour & style really suit my decor, will definitely buy from Roseland again.”

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Posted 4 years ago

“Lovely furniture sets of my living room beautifully”

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Posted 4 years ago

“Beautiful sideboard.”

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Posted 4 years ago

“Was a huge fan after discovering you last year, even recommended you to my customers. Won't be doing that anymore and won't be ordering from you again, on my last order I was accused of lying and was told order would arrive every day of 1 week until the Saturday when told was lost and I cancelled order. I haven't yet received a response to my complaint email either, but don't expect to now. Customer service is my bug bear, if you want customers you need to look after them.”

Helpful Report

Posted 4 years ago

Dear Liz King, Thank you for your feedback. We apologise that the delivery was not up to expectations. It was not our intension to make you feel in anyway bad. We can only go by the information we are given. We did contact you on this delivery and explained that we, as well as yourself had been misinformed by the courier on the dates and times. this was looked into extensively and we emailed you with the results. unfortunately the results from the courier did not have the best outcome and we refunded you for your item. Kind regards Roseland

Posted 4 years ago

“First time buying from Roseland but very impressed with the brilliant service received.Delighted with the oak telephone table,and would not hesitate to recommend this company to anyone.Thankyou Roseland Furniture.”

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Posted 4 years ago

“We loved our TV Console & delivery was as promised. Thank you Roseland for a profesional service”

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Posted 4 years ago

“The one star is solely based on the state of the product. The staff would have received 5 stars. Regrettably the corner TV unit was badly damaged, however Roseland acted immediately and offered us a full refund or a replacement. A replacement was our choice.”

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Posted 4 years ago

Hello , Thank you for your feedback, we are pleased we were able to sort out any issues you were having. We do hope we can be of service in the future. Kind regards

Posted 4 years ago

“Love the style but not as solid as I expected”

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Posted 4 years ago

“Order was dealt with swiftly and efficiently”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews