Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very informative with progress for delivery and order status”

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Posted 4 years ago

“Reliable and professional.”

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Posted 4 years ago

“Nice Tallboy, unfortunately it came with two large cracks on the back....delivery issue I suspect. However it came within time delivery guy was excellent an Roseland very promptly reduced the cost for me. But for that issue it would have been 5 stars”

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Posted 4 years ago

“Very happy customer, brilliant service from start to finish , and great quality furniture, would highly recommend”

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Posted 4 years ago

“Totally brilliant. Easy to order on line and very informative on when and how your delivery take place. Thanks”

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Posted 4 years ago

“Fantastic solid furniture”

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Posted 4 years ago

“Mango wood table with brushed gold/brass hairpin legs. Bought this to go with a mango wood sideboard that I bought from Next. Absolutely perfect table! Looks more expensive than I paid and very sturdy with very heavy solid wood top. Easy to attach legs which aren’t cheap shiny looking, really nice tone of brass/gold that match my unit perfectly. Really pleased with my purchase.”

Roseland Furniture 5 star review on 6th September 2021

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Posted 4 years ago

Hello Anne Bishop That looks lovely, thank you for your feedback, we are very pleased you like your item. Kind regards Roseland

Posted 4 years ago

“Very fast delivery. Goes perfectly where I wanted it, looks great.”

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Posted 4 years ago

“Very pleased with my bedside cabinet. Ideal size for the smaller bedroom. Very prompt delivery.”

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Posted 4 years ago

“Excellent service and excellent quality . Highly recommend”

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Posted 4 years ago

“Simply amazing. Fast delivery and item was very securely packaged. The TV table itself is amazing quality - very solid and well -made and looks really good quality. All in all I'm very happy.”

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Posted 4 years ago

“I’ve been getting bothered to write a review so here it is. The telephone table was easy to assemble. Its quality is no more than acceptable but it does the job for me. It was overpriced. Delivery was fine and my contact with the company to update the delivery address was really good. They dealt with my problem with the minimum of fuss. So full marks for that, but the actual product drags that down to 3 stars.”

Helpful Report

Posted 4 years ago

Dear Anthony Harrison, We are pleased that the experience with us was to your satisfaction. However, we were sad to hear the item you purchased was not to your expectations. We will contact you shortly via email to discuss. Kind regards Roseland

Posted 4 years ago

“I am delighted with my small Roseland Oak bookcase & blanket box!! They are high quality items at a competitive price. The customer service I received was very good - I would not hesitate to recommend this company”

Helpful Report

Posted 4 years ago

“It was delivered in to my garden with no advance notice from the courier service. They did not tell me it was out for delivery or that it had been delivered. It sat in my garden for a night before it was seen by my neighbour as I was away. Once home I unpacked the item and it was damaged in several places. When I contacted Roseland they asked me to look for the quality control label so they could see who had checked it before shipped, no label, no one had checked it. Returning it was a headache and I had to chase to get it collected while it took up space in my living room. A poor quality product and the customer service was no better. I would not recommend.”

Helpful Report

Posted 4 years ago

Hello Peta Taylor We are sorry that the delivery did not meet your expectations. We will contact yo via email on this matter with the relevant information . Kind regards

Posted 4 years ago

“For what I paid it’s ok but it’s not great . The cushions are poorly fitted as is the stool under the chaise lounge part . It’s not going to last long but will have to do for now”

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Posted 4 years ago

Hello, We are sorry to hear that you have not completely satisfied with your item. I can see that you have spoken to us about this and we have help to resolve this issue. Kind regards Roseland

Posted 4 years ago

“I was really pleased with book case and the delivery time was prompt. The labels however stated a “ two man” lift. There was one delivery driver and he left it at the door. I managed to unbox it and get it in myself.”

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Posted 4 years ago

“Classy and well made piece of furniture⭐️”

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Posted 4 years ago

“I received this sideboard last week and I absolutely love it! The colour blends in with my kitchen cabinets, and I wanted for a short wall with no cabinets. It's so well made, top quality, I'll definitely buy from Roseland again.”

Roseland Furniture 5 star review on 3rd September 2021

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Posted 4 years ago

“We recently purchased a small sideboard and a glass wall unit from Roseland .. we are very very happy with our buys and we will be looking to purchase a coffee table in the very near future .. beautiful furniture and good customer service 😊”

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Posted 4 years ago

Hello, Thank you for taking the time to place a review with your lovely photos, it is always lovely to see our items in place. Kind regards Roseland

Posted 4 years ago

“I ordered a selection of Padstow grey bedroom furniture which arrived this week. The only items that needed a little assembly were the wardrobes. The instructions were clear with each item of screws and bolts given a letter and packed separately. Now it is all in position and looks good, solidly made and easy to disassemble if needed. Excellent service from Roseland Furniture and the delivery company MXL who carried the items upstairs. Would recommend.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews