Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for storage for towels and found the oak trunk. It was a reasonable price, well made and an attractive piece I was looking for storage for towels and found the oak trunk. It was a reasonable price, well made and an attractive piece of furniture. I am really pleased with it. It was delivered really quickly too. I would recommend.”

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Posted 4 years ago

“Very good furniture at very reasonable prices.”

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Posted 4 years ago

“Fabulous furniture at affordable prices.”

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Posted 4 years ago

“Plenty of nice furniture and easy to order. Good quality. Good communication.”

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Posted 4 years ago

“Order to delivery very quick and package arrived when it said it would. Very well packaged and protected. Items ordered were as seen in photo on site. Very happy customer.”

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Posted 4 years ago

“Excellent website and good communication. Well packaged”

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Posted 4 years ago

“Goods arrived damaged and I was told to repack them for collection and return. I chose to accept a very poor monetary refund of £75 and kept the damaged item. I will not be ordering anything more from Roseland furniture.”

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Posted 4 years ago

Dear Jenny Meads We are sorry that we did not meet expectations. I can see that we offered all options to you and you chose to take the partial refund on the item. We are always happy to help resolve issues for our customers, I am sorry if these options did not meet your expectations from us. Kind regards Roseland

Posted 4 years ago

“Great service”

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Posted 4 years ago

“Beautiful pieces of well made furniture Delivered on time. Thank you!”

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Posted 4 years ago

“We are really happy with the furniture we bought - Wardrobe and chest of drawers. Unfortunately the delivery was very poor, our wardrobe arrived on time however the chest of drawers took 7 months(!) Whilst I appreciate brexit may have played a part when we purchased the set it was "in stock" otherwise we probably wouldn't have gone ahead had we known it would take this long.”

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Posted 4 years ago

“Waited a long time as item was out of stock. Got sent to courier who can not confirm receipt from Roseland. She asked me to contact Roseland. Roseland promised to investigate. Next thing I know Tufnell arrived with goods two minutes after I got home without prior notification. That is terrible.”

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Posted 4 years ago

Hello Ime Ifon, We apologise for the confusion on the delivery, Tuffnells were the carrier on this , unfortunately the contact you made at MXL would not have had the information you required as they were not due to deliver to you. Mxl are the warehouse that Tuffnells collect from in this case. This would be why you would have been referred back to us here at Roseland, we are sorry if this did not meet expectations this time. Kind regards Roseland

Posted 4 years ago

“Very nice oak coffee table to suit our needs.Easy to assemble so were very happy with our purchase.”

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Posted 4 years ago

“The whole process form ordering to delivery was very good, I was kept in touch with when the goods would be delivered. Quality of the furniture is excellent”

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Posted 4 years ago

“Very pleased with our item, we will be buying from you again soon! Speedy service and updates .. Many thanks.”

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Posted 4 years ago

“Not the quality product I expected for the price.”

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Posted 4 years ago

Good afternoon, We are sorry that your item has not met your expectations. We will contact you via email on thi smatter. Please do respond so we can communicate directly. Kind regards Roseland

Posted 4 years ago

“Very pleased with purchase thank you”

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Posted 4 years ago

“Great unit good service”

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Posted 4 years ago

“We were very pleased with bedside cabinets we purchased from you.”

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Posted 4 years ago

“A good quality piece of furniture, delivered on time.”

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Posted 4 years ago

“This furniture is first class just purchased tv cabinet plus nest of tables everything from ordering too delivery was excellent would highly recommend”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews