Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,939 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I luv my new furniture. Beautifully made. Amazingly packaged. I would 100% recommend anyone to use Roseland Furniture. Completely hassle free and first class quality. Thank you Roseland.”

Helpful Report

Posted 4 years ago

“The furniture is good quality (from previous purchases) but the customer service is poor and so puts me off buying from here again. My latest order still hasn't shown up and the only efforts to find out where it is have been for Roseland Furniture to email the couriers but leave it at that. I have to chase to hear anything back from Roseland about the progress (or even lack of) and otherwise I think it would just be forgotten. Really disappointed in this lack of communication.”

Helpful Report

Posted 4 years ago

Hello Eliot. Thank you for leaving a review. I am very sorry for the delay. I can see that the customer service team have been chasing the couriers for you who are yet to come back to us with an update. I will send an email with our latest update to you now. Best regards Roseland Furniture

Posted 4 years ago

“Good quality product Good packaging. Sorted small problem quickly and efficiently. Good communication.”

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Posted 4 years ago

“Sadly the piece of furniture I had chosen was in poor condition when it arrived. A variety of faults with quality. My complaint was dealt with speedily & efficiently, my emails were swiftly responded to & I was offered a refund with arrangement made for the goods to be picked up & returned. I will most definitely reorder when further stocks are available.”

Helpful Report

Posted 4 years ago

Thank you for your review. I am sorry that we could not meet your expectations with your order. I can see that we have a provisional collection date of the 8.7.21 booked in for you. Best regards Roseland Furniture

Posted 4 years ago

“Disappointed with the overall quality of the product. The first table I got looked used and of very low quality. I then send the pictures and was offered £40 refund or an exchange so I went for an exchange. This meant that I have to re-pack the table and then arrange for a pick up. Delivery of the new table and pick of the old table was on separate days so that meant taking days off from work and managing other things. The old table was picked up after 5pm on Friday. The new table arrived and although its better than the first one, the quality is still sub-standard and not worth the £249 I paid for it. Paint has chipped off and am very sure that in the coming days the same will happen. The wood on the nested table is not properly fitted too. Very disappointed.”

Helpful Report

Posted 4 years ago

Hello. Thank you for taking the time to leave a review. I am sorry to hear that you are not happy with the item delivered. I can see that we have been in contact with you about the replacement that you have received and we are currently waiting on a reply to come to an agreement on how you want to proceed. Kind regards Roseland Furniture

Posted 4 years ago

“Delivery and communication all very efficient too. Highly recommend.”

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Posted 4 years ago

“Top class service and quick delivery,very good price and quality.”

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Posted 4 years ago

“Came quickly, solid piece of furniture, a bit darker than I thought but it is more than able to hold my 50” tv. Thank you!”

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Posted 4 years ago

“Good quality and price. Fast delivery. Would recommend.”

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Posted 4 years ago

“Really quick delivery, well packaged, very pleased with my mini sideboard, wanted it for storage in my kitchen, looks great.”

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Posted 4 years ago

“Delighted with my TV stand. Excellent speedy service. Helpful delivery man. First class quality at a very reasonable price.”

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Posted 4 years ago

“I rated it very poor because I have not received it yet I bought it thinking it would be delivered in 7 to 10 days I bought it on the 21st of June and it is not being delivered until the 15th of July.”

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Posted 4 years ago

Thank you for your review. I am sorry for the delay with your order. I can see that you are located in Scotland, so delivery of the wardrobe can take a little longer than the estimate on the website for the rest of the UK. Kind regards Roseland Furniture

Posted 4 years ago

“Bought a mini bookcase in Surrey Oak. Exactly as described and arrived in two days. Just what we wanted.”

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Posted 4 years ago

“As I was so pleased with my tv corner unit I decided to purchase a nest of tables to match. The quality of merchandise and service are both excellent.”

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Posted 4 years ago

“This is the second purchase I’ve made from Roseland Furniture and I’m delighted with my small larder and the bench seat with three wicker baskets underneath. Friends have admired the items and were impressed by the rounded corners. As a blind friend said “There are no nasty corners to catch yourself on”. I thoroughly recommend this company.”

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Posted 4 years ago

“So pleased with my purchase of the tv corner unit. The furniture is sturdy and well made. I already have the media unit so this is a companion piece. I am delighted with Roseland Furniture whose staff were helpful and courteous with regard to delivery. Cannot fault them in any way. A pleasure to do business with!”

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Posted 4 years ago

“Amazing quality of sofa bed and great delivery and customer service 5⭐️”

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Posted 4 years ago

“I ordered two pieces of furniture which I am delighted with. When one didn’t arrive, customer services were very attentive and helpful.”

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Posted 4 years ago

“Brilliant furniture and excellent after sales service highly recommended”

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Posted 4 years ago

“The chair that I purchased is excellent in all respects. Very nice quality, colour and comfortable. Thankyou”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,939 reviews