Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the tv stand looks real good in my static caravan and the colour goes well with the decor very well made”

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Posted 4 years ago

“Very prompt delivery furniture just as described”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Extremely pleased with the product. Unfortunately we had a bad experience with the carrier. However, Roseland staff did all they could to assist, but Tufnell’s did your company no favours at all.”

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Posted 4 years ago

“Better than tables I had seen in shops and much better price. True to online picture. Delivery was smooth and I was kept informed”

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Posted 4 years ago

“Excellent to deal with outstanding service items brilliant”

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Posted 4 years ago

“A lovely wood grain nest of tables solidly made. Good value. Fast and reliable delivery. Thank you.”

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Posted 4 years ago

“We are very happy with our purchase. The quality and the price was excellent , and it was delivered within two days. Thank you Roseland . Helen and Steve .”

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Posted 4 years ago

“I purchased three items of furniture,all really well made and ready assembled,price was good value,and a really quick delivery.I am just waiting for another item to come back in stock,then I will place another order”

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Posted 4 years ago

“Informative and easy to use website. Order was confirmed and I was kept updated with delivery date and time, which was completed efficiently.”

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Posted 4 years ago

“Very good as before”

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Posted 4 years ago

“ordered 3 pieces of Farrow furniture on the monday morning and had the order by thursday afternoon. Furniture very well wrapped . Im very pleased with furniture. Good communication from Roseland and one courier.”

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Posted 4 years ago

“Good delivery service. Items well packed. I am also delighted with the items, even though the colour was slightly different than expected.”

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Posted 4 years ago

“I am very pleased with my purchase”

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Posted 4 years ago

“Easy use website, no hassle ordering, a little difficulty in changing delivery date as unable to contact deliverer direct but Roseland soon sorted this out. Bookcase just as advertised and ideal for requirement - a good solid nice looking piece of furniture. So good, I shall probably be ordering another one soon.”

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Posted 4 years ago

“I luv my new furniture. Beautifully made. Amazingly packaged. I would 100% recommend anyone to use Roseland Furniture. Completely hassle free and first class quality. Thank you Roseland.”

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Posted 4 years ago

“The furniture is good quality (from previous purchases) but the customer service is poor and so puts me off buying from here again. My latest order still hasn't shown up and the only efforts to find out where it is have been for Roseland Furniture to email the couriers but leave it at that. I have to chase to hear anything back from Roseland about the progress (or even lack of) and otherwise I think it would just be forgotten. Really disappointed in this lack of communication.”

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Posted 4 years ago

Hello Eliot. Thank you for leaving a review. I am very sorry for the delay. I can see that the customer service team have been chasing the couriers for you who are yet to come back to us with an update. I will send an email with our latest update to you now. Best regards Roseland Furniture

Posted 4 years ago

“Good quality product Good packaging. Sorted small problem quickly and efficiently. Good communication.”

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Posted 4 years ago

“Sadly the piece of furniture I had chosen was in poor condition when it arrived. A variety of faults with quality. My complaint was dealt with speedily & efficiently, my emails were swiftly responded to & I was offered a refund with arrangement made for the goods to be picked up & returned. I will most definitely reorder when further stocks are available.”

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Posted 4 years ago

Thank you for your review. I am sorry that we could not meet your expectations with your order. I can see that we have a provisional collection date of the 8.7.21 booked in for you. Best regards Roseland Furniture

Posted 4 years ago

“Disappointed with the overall quality of the product. The first table I got looked used and of very low quality. I then send the pictures and was offered £40 refund or an exchange so I went for an exchange. This meant that I have to re-pack the table and then arrange for a pick up. Delivery of the new table and pick of the old table was on separate days so that meant taking days off from work and managing other things. The old table was picked up after 5pm on Friday. The new table arrived and although its better than the first one, the quality is still sub-standard and not worth the £249 I paid for it. Paint has chipped off and am very sure that in the coming days the same will happen. The wood on the nested table is not properly fitted too. Very disappointed.”

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Posted 4 years ago

Hello. Thank you for taking the time to leave a review. I am sorry to hear that you are not happy with the item delivered. I can see that we have been in contact with you about the replacement that you have received and we are currently waiting on a reply to come to an agreement on how you want to proceed. Kind regards Roseland Furniture

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews