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Roseland Furniture Reviews

4.5 Rating 22,933 Reviews
89 %
of reviewers recommend Roseland Furniture
4.5
Based on 22,933 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Roseland Furniture Reviews
Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Roseland Furniture 1 star review on 4th April 2025
Anonymous
Roseland Furniture 5 star review on 8th April 2024
Rosie
Roseland Furniture 5 star review on 3rd August 2022
Anonymous
Roseland Furniture 5 star review on 1st August 2022
Anonymous
Roseland Furniture 5 star review on 29th July 2022
Gemma McDonald
Roseland Furniture 5 star review on 29th July 2022
Gemma McDonald
Roseland Furniture 4 star review on 28th July 2022
Eileen Hanlon
525
Anonymous
Anonymous  // 01/01/2019
Very good service
Helpful Report
Posted 7 years ago
No fuss when marks were identified
Helpful Report
Posted 7 years ago
Roseland offered excellent customers service throughout but the delivery service was absolutely terrible. It’s really put me off ordering with them in the future!
Helpful Report
Posted 7 years ago
We were looking at buying a TV stand and four bookcases, but it's a long journey to Truro to have a look at them so we ordered just the TV stand thinking it would be cheaper than the petrol cost to send it back if we didn't like it. However, we did like it so ordered the rest. We were very impressed with the speed of the service.
Helpful Report
Posted 7 years ago
I was very impressed that when the wrong item was delivered, the problem was rectified within 2 days and the new item was delivered. Great customer service.
Helpful Report
Posted 7 years ago
Good value for money item, well made for the price
Helpful Report
Posted 7 years ago
quality of furniture great. it's good size and style. The one down side was the courier company does not understand a 2 hour delivery slot. that could be because of the area I live in.
Helpful Report
Posted 7 years ago
The Table is just right and what we wanted at a reasonable price The item was packed very well and delivery was in good time
Helpful Report
Posted 7 years ago
My order was exactly as shown and described. Arrived in perfect condition, fully assembled.
Helpful Report
Posted 7 years ago
The corner TV stand was as described, well made with a nice quality wooden top. It looks perfect with my decor and the drawer has three useful sections. I’m very pleased with my purchase. I am less happy however with the delivery company XDP! What a shambles, did not deliver on the day they said they would despite getting texts/emails to say they were delivering. Their phone system is broken and a complete joke! I even emailed them but.never received a reply. XDP are uncontactable and I ended up ringing Roseland for help who said they were aware of the contact issues. I would recommend Roseland use a more reputable courier company as I would be reluctant to buy from them in future. Their products are beautiful but reliable delivery is important to me.
Helpful Report
Posted 7 years ago
Hello Alison, Thank you for your review and lovely to hear that the TV stand is just the ticket. I'm sorry to hear you had issues with the delivery, i have forwarded this feedback onto our logistics manager to investigate further.
Posted 7 years ago
We are very pleased with our new furniture, arrived in good time. The only downside was the drawer handles were on crooked. One slightly but the other very noticeable. My husband is going to adjust them. This would not prevent me from shopping with you again as the furniture is a good quality, lovely to look at and your service was excellent.
Helpful Report
Posted 7 years ago
Little disappointed that this item has a small area that hasn't been sanded or varnished.
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Posted 7 years ago
All ok apart from slightly slower than expected delivery.
Helpful Report
Posted 7 years ago
Although we were initially told our bookcase was in stock, but were then told it wasn't, we were kept up-to-date with when to expect it. The bookcase itself is of good quality and fits perfectly into the space we had earmarked for it. The fact that is was not self-assembly was a big plus.
Helpful Report
Posted 7 years ago
Well made and arrived assembled.
Helpful Report
Posted 7 years ago
Item arrived damaged, but replaced the same week. Quite impressed with how quick replacement arrived.
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Posted 7 years ago
Good value for money. Quick delivery. Lighter than expected because the internals are what looks like pine rather than oak (meant to be an oak piece so expected more oak involved in its making :-)) but it does the job. Good service and good product overall.
Helpful Report
Posted 7 years ago
Two out of the three items ordered were of acceptable quality. The nest of tables were not good quality. The delivery company used were very poor. No updates as to delivery times. I spent 55 minutes on hold to speak to a customer service person to find out the time slot. The driver put the box containing the sideboard on the wet road and then on my carpet leaving dirty marks
Helpful Report
Posted 7 years ago
It was really great product and super fast delivery
Helpful Report
Posted 7 years ago
Roseland Furniture is rated 4.5 based on 22,933 reviews