Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with furniture. Package and delivery excellent. Would recommend.”

Helpful Report

Posted 4 years ago

“Beautiful stylish bookcase, arrived very quickly, although I didn't get any notifications from the courier about delivery so a bit of a surprise when it turned up.”

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Posted 4 years ago

“Excellent product, service and price.”

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Posted 4 years ago

“Overall a very good experience with Roseland furniture. However disappointed with the FARROW GREY DOUBLE WARDROBE WITH DRAWERS costing £489.95. For this price I would expect a proper wooden wardrobe. However the top of the wardrobe is planked and does not have solid oak. For this price I would expect a clean oak top. The description doesn’t indicate that the wardrobe top would be hollow planks, a cleaning nightmare. Won’t recommend the wardrobe not worth the price. The chest of drawers is good no complaints.”

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Posted 4 years ago

“Two items we ordered both arrived damaged as well as there being clear signs of being cheaply/poorly made. Poor value for money. We’ve sent back for a refund. The person sent to collect the items said he takes a lot of Roseland furniture back due to damage!”

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Posted 4 years ago

Hello, We have contacted recently on this matter. We are sorry that you have lost a little faith in us. We are sorry that we did not meet your expectations on this occasion. Kind regards Roseland

Posted 4 years ago

“I ordered several different living room units from Roseland Furniture, I have been really impressed with there customer service , delivery and packaging of these products. Everything I ordered has been great, very impressed.”

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Posted 4 years ago

“I order 2 wardrobes and a cupboard all were well wrapped so easy to put together very sturdy will definitely buy from Rosalind again”

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Posted 4 years ago

“Furniture turned up on time it was well packaged we are very happy with the quality of the large sideboard and will definitely get other things from ROSELAND”

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Posted 4 years ago

“I recently purchased a side table. Mostly the table was of good quality apart from a section behind the drawer which was a thin sheet of wood that had been stapled on. This section was not in keeping with the rest of the table and was not displayed or described on your advertisement.”

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Posted 4 years ago

“Excellent value for money & quality furniture. Arrived promptly. Would recommend.”

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Posted 4 years ago

“As described. Dressing table not easy to attach legs to. Holes difficult to line up”

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Posted 4 years ago

“good quality book case that will enhance any home!!”

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Posted 4 years ago

“Absolutely delighted with my sideboard. Excellent quality and quick service. Customer service very helpful over the phone too.”

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Posted 4 years ago

“Quick delivery and the sofa was easy to put together and comfortable.”

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Posted 4 years ago

“Your quality control and after sales is awful.”

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Posted 4 years ago

Dear Robert I am sorry that we have not met your expectations, we will contact you shortly for some order information. Please respond so we can speak to you directly. Kind regards Rosealnd

Posted 4 years ago

“Great piece of furniture looks very good and arrived very quickly after being ordered Well packed and protected during transit I cant recommend this company enough. I will always look on their website if I was looking to purchase another cabinet”

Helpful Report

Posted 4 years ago

“Wasn't sure how long delivery would be as placed order while item out of stock . Contacted customer services to find out if they had any idea of how long it would be . They couldn't give me a date , however shortly after I received notification that it was on it's way . Overall very happy with service .”

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Posted 4 years ago

“Slightly disappointed in long delivery time but otherwise very satisfied”

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Posted 4 years ago

“Beautifully made sideboard and feels robust. Looks great in kitchen, hallway or lounge.”

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Posted 4 years ago

“I already have another six draw chest from Rosaland, the second chest was not of the same colour and was not finished to the same standard as the first, disapointing to say the least. the two chest could not stand side by side as the difference was obvious. The firm of delivery agent was poor, said they would deliver one day, so time was taken from work dutys, but it did not arrive, no explanation given. The item was delivered two days later without notice, and was left in my front garden as I was not at home, very poor service.”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews