Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have ordered quite a few items of living room and bedroom furniture over the last few years and have been really pleased with the quality. If I had to pick holes in one issue however it would be with the courier firm,as we never seem to recieve notification that delivery is imminent and never seem to recieve a calling card to say they have delivered. But the furniture itself comes much recommended.”

Helpful Report

Posted 4 years ago

“Chest of drawers looks fantastic, really lovely addition to my bedroom. I would like to suggest that you change your delivery company though. Only one person made the delivery and it was dropped off of the van, witnessed by five of my neighbours, put on his shoulder and bounced along the balcony, he never even had a barrow. Really fortunate that you had packed it so well !!!”

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Posted 4 years ago

“Excellent quality products also the delivery is exceptional from ROSELAND FURNITURE”

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Posted 4 years ago

“Really good piece of furniture and it's also very solid. Quite heavy to carry upstairs but the fact that it's real wood with a correct price and that it comes from a responsible source makes it worth it.”

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Posted 4 years ago

“Very efficient service. Packaging excellent. Could have done with a bit more notice reference delivery. Only informed me 5hrs before drop time. However, excellent rebooting system. Very satisfied customer.”

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Posted 4 years ago

“Excellent price, quality and prompt delivery. Highly delighted.”

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Posted 4 years ago

“I have purchased various items bookcase nest of tables ,2 bed side cabinets and a six drawer chest. All from the farrow cream range. Prompt delivery,,reasonable prices and ready assembled. What’s not to like.”

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Posted 4 years ago

“Beautifully made furniture, very keenly priced, excellent service. Would definitely recommend this company.”

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Posted 4 years ago

“TV unit is great. Carrier XDP was shocking and let down company by not delivering when arranged & not communicating. Customer services at Roseland picked up the ball quickly and their own delivery guy was brilliant.”

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Posted 4 years ago

“I have bought from this range before. It is good value and good quality.”

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Posted 4 years ago

“From selection to delivery the process was clear, timely and helpful and I am thrilled with my new sofa, which just happens to look fab, and just invites you to sit down and relax!!”

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Posted 4 years ago

“I’m very disappointed with the fact that I quickly received an email to acknowledge my purchase stating that the item had been dispatched only to find out after I emailed that it was still with the delivery company. I am supposed to be receiving this on Friday 14th which is much longer than I expected. I hope that it is in perfect condition otherwise I will be even more disappointed if it has to be returned especially as I could have had an alternative from another company in a much quicker time!”

Helpful Report

Posted 4 years ago

Hello Lila McDonald We have contacted you to explain about the delivery service for you item and that this does take a little longer than the standard service. We hope you will be delighted with your item when it arrives. Kind regards Roseland

Posted 4 years ago

“Very good customer service and delivery information. The sofa and drawers are lovely, and are good quality. They look really nice in the breakfast/kitchen. Would definitelty buy from this company again.”

Helpful Report

Posted 4 years ago

Hello Carol, We are pleased you love your items, we hope to be of service again in the future. Thank you for your lovely review. Kind regards Roseland

Posted 4 years ago

“Products on website looks wonderful however after purchase Roseland Furniture informing about stock not being available as well they are unable to specify delivery day. I made two separate purchases and one was almost a two month time to be delivered and second took almost five months! Both products was delivered with damage and missing parts. I am extremely disappointed as after first order I wanted to give them another chance perhaps another order proved consistent poor service :(”

Helpful Report

Posted 4 years ago

Hello , We have contacted you today to speak to you directly on this matter. We are sorry there is an issue and we hope we can resolve this for you when we speak. Kind regards Roseland

Posted 4 years ago

“Really loverly just what I wanted”

Helpful Report

Posted 4 years ago

Hello John, We are pleased you found exactly what you wanted and love the item. Thank you for placing a 5* review. We hope to be of service in the future. Kind regards Roseland

Posted 4 years ago

“Excellent service, packaged very well, would buy from them again”

Helpful Report

Posted 4 years ago

Dear Anne, We are delighted you love your item and look forward to hearing from you in the future. Thank you for taking time to review our site. Kind regards Roseland

Posted 4 years ago

“Very pleased with the toy box my grandchildren absolutely love it 😊”

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Posted 4 years ago

Hello Carol , We are delighted the grandchildren love the toybox , thank you for taking time to review us to 5*. Kind regards Roseland

Posted 4 years ago

“Product exactly what I expected and does the job perfectly”

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Posted 4 years ago

“Good Quality, well packaged really pleased with the item”

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Posted 4 years ago

“The quality of the furniture is not worth the money. The service is shocking, we are trying to get it collected so we can get a refund. No one collected it when they said they were going to and we are having trouble trying to reorganise collection as we can’t get hold of anyone.”

Helpful Report

Posted 4 years ago

Hello John Soanes We’re sorry your experience didn’t match your expectations. You will shortly be contacted in order to obtain order information, please do respond so that we can speak with you directly. Regards Roseland

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews