Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The extra large dresser is an excellent and sturdy piece of furniture. The delivery was swift and efficient and was placed in the room in which it was to be used. My only minor comment is that the screws supplied to fix the top piece to the base were rather small to hold a heavy structure together. I substituted longer wood screws. For general information the top requires two people to lift it onto the base. Apart from these comments we are very pleased with the dresser.”

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Posted 4 years ago

“Really pleased with the tv stand. Lovely, solid and attractive piece of furniture. Only took 2 days to arrive and really well packaged. I'd definitely order from Roseland again. Many thanks Joan”

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Posted 4 years ago

“Excellent well made piece of furniture. Great price. Very quick delivery, would highly recommend.”

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Posted 4 years ago

“Packages were well wrapped and arrived on time as stated.”

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Posted 4 years ago

“Arrived quickly and was exactly as described”

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Posted 4 years ago

Hello Patricia, We are pleased that you had a good experience with us, we hope that we can be of service in the future. kind regards Roseland

Posted 4 years ago

“Ordered a tv cabinet and two matching lamp tables in cream paint and oak. They arrived very quickly, but on opening one of the well packed lamp tables found that the colour was ivory and not cream as indicated on the web site, so had to return them. The ivory, in my opinion was a light grey and not a light cream.”

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Posted 4 years ago

Hello Paul, I am sorry that we did not meet your expectations, we will contact you shortly on this matter. Kind regards Roseland

Posted 4 years ago

“Very good news good product delivered on time highly recommended”

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Posted 4 years ago

Dear Antione Thank you for your kind review, we are pleased your experience was good . We hope to be of service in the future. kind regards Roseland

Posted 4 years ago

“As always beautiful furniture, I love that the pieces come ready made and the service quality is also top-drawer, no pun intended. I cannot recommend Roeseland enough, have used them for some years and always top quality in all areas.”

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Posted 4 years ago

Hello Garry, Nice to see you back, thank you for your kind review. We are pleased you love your items. We hope to see you back again. Kind regards Roseland

Posted 4 years ago

“Great table. Exactly as described/pictured.”

Roseland Furniture 5 star review on 11th May 2021

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Posted 4 years ago

“I very rarely write reviews but on this occasion, I will make an exception. I ordered a £350.00 TV corner unit and when it arrived, it was badly damaged. I spoke to customer service and they organised a replacement, this also arrived damaged. The currier used by Roseland failed to collect the original so now I have two units in my house which cannot be used. I mistakenly ordered a third unit and this arrived today, they wrong item has been sent so we refused delivery. I would not use Roseland again in the items were free, not happy at all.”

Helpful Report

Posted 4 years ago

Dear Murray Graham, We’re sorry your experience didn’t match your expectations. You will shortly be contacted in order to obtain order information, please do respond so that we can speak with you directly. When things do go wrong we’d love to make them right. Regards Roseland

Posted 4 years ago

“The quality is excellent, exactly as I expected. Delivery was on time and timely, no waiting for stock to become available. It would be useful if you could also sell the same size in width and height but with either just one shelf or with adjustable shelves, our intention is to use it as a bookcase in a room intended for Grandchildren and many of their books are too big for the shelf height, meaning the books have to be laid on their sides, not an ideal situation”

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Posted 4 years ago

“Very pleased with the whole service. Easy to order, kept us up to date with delivery procedure and time, well packaged, pleasant delivery men and good quality furniture. Have ordered before and wouldn’t hesitate to do so again or recommend.”

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Posted 4 years ago

Dear Laurence We are please your experience was a good one and we hope to be of service in the future. Kind regards Roseland

Posted 4 years ago

“Roseland kept me informed of despatch and delivery every step of the way. When our sideboard arrived the two delivery drivers were efficient and polite. Our sideboard is lovely - well made, sturdy and beautiful. Would definitely purchase from Roseland again.”

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Posted 4 years ago

Hello, We are delighted you like your item and we are very pleased the delivery went well for you. We hope to be of service in the future. kind regards Roseland

Posted 4 years ago

“Prompt delivery, responded to a problem very quickly, excellent customer service”

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Posted 4 years ago

“I received my padstow sideboard after a no of weeks and I love it. It arrived well packaged and thankfully the driver helped to get it to the door as it was heavy. It was meant for the hall but I actually loved it in the dining room in the end.”

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Posted 4 years ago

“Item still not delivered after 2 week after having received despatch notification from Roseland. Chased and Roseland said were contacting delivery partner but had to chase every time for them to come back to me. Still no chair more than 2 weeks on or any resolution from Roseland. Won't be purchasing from here again.”

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Posted 4 years ago

Hello, We are sorry that your experience has not met with expectations, we will contact you shortly to gain more information. Please respond so we can speak directly. Kind regards Roseland

Posted 4 years ago

Hello Katy, It was good to speak to you this morning, I am pleased I was able to help you today. Kind regards

Posted 4 years ago

“We were delighted and surprised when a small chest of drawers we had ordered for our bedroom arrived within 2 days of order, was exactly what we wanted, and would use Roseland Furniture again”

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Posted 4 years ago

“Lovely neat piece of furniture. Came in perfect condition and well made. Just what we wanted for our new room.”

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Posted 4 years ago

“Excellent item- exactly as described and perfect for what I needed. High quality and exceptionally rapid delivery.”

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Posted 4 years ago

“Really solid and stable sideboard and console table in a beautiful pale grey with wood finish top. Excellent service from Roseland with super fast delivery - both arrived within 2 days of ordering. I would absolutely recommend Roseland to anyone and will definitely use them again.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews