Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my new bench, looks very stylish and have it in time for Christmas. Excellent service and delivery earlier than I thought which was even better.”

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Posted 3 years ago

“everything arrived on time and in good condition”

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Posted 3 years ago

“We have been waiting nearly 7 weeks for our order. I appreciate issues in the haulage industry but your website implied a delivery within 4 weeks. The time we have waited has become unacceptable.”

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Posted 3 years ago

Hello Alan Yule, We are sorry we did not meet expectations, this item is made to order and we try to keep to the 4-6 weeks stated, sometimes it does go a little beyond. We can see that you have now been refunded for the item at your request. Kind regards Roseland

Posted 3 years ago

“I was very impressed with the speedy delivery of my chairs. The quality of them was excellent and I would highly recommend your Company.”

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Posted 3 years ago

“the furniture i have received from roseland has all been first class lovely quality”

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Posted 3 years ago

“Purchased the zelah Corner TV stand and small sideboard, although I had to wait a little longer for delivery as one of the items wasn't in stock, but as soon as it came in, I took delivery a couple of days later, furniture is really nice quality and looks lovely, they arrived ready assembled except for putting the handles on which took just a few minutes, very happy with my purchase, thank you.”

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Posted 3 years ago

“Fourth purchase from Roseland. No problems well packed and protected. Delivered promptly. Good value for money - very pleased with item.”

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Posted 3 years ago

“We bought the hallway bench with three baskets underneath. Fabulous! Looks terrific. Is so functional. Great for sitting on whilst putting on your shoes. Or even looks pretty with coffee table books. Great service. Very fast professional and polite delivery. Will definitely be buying items from them again. Thankyou.”

Roseland Furniture 5 star review on 6th December 2021

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Posted 3 years ago

“Lovely Just what I wanted All made too!”

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Posted 3 years ago

“I am writing a review on a lovely Alba coffee table that matches my two side tables. Not as solid as my older oak furniture but these are more minimalist and modern and are well made. The items were very well packaged and protected for transportation. I have bought five items of furniture from Roseland over the past four months and find the company very efficient. Nothing whatsoever to complain about!”

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Posted 3 years ago

“Gas and good service”

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Posted 3 years ago

“This is my 9th purchase and never had a problem but after two weeks still waiting for my order”

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Posted 3 years ago

Hello Julia Dean, Thank you for your feedback, we can see that the delivery was made on the 8th December by our 2 man service. We hope you love your new bed. Kind regards Roseland

Posted 3 years ago

“Really pleased I discovered this company. Beautiful piece of furniture, wrapped and delivered carefully and on time. I was kept well informed of the whereabouts of my bookcase at every step and absolutely delight them with the delivered product. Thank you so much!”

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Posted 3 years ago

“There was damage to the top of the upper right frame leg when unpacked in the form of a crack in the timber about 15cm in length (see photo). The delivery was prompt and the packaging was sound.”

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Posted 3 years ago

“Drawers don’t fit properly and the handles are stained. The back of unit felt damp. Regret we would not use Roseland again.”

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Posted 3 years ago

Hello Alexander Marnoch We are sorry to hear that there is an issue with your item, we have checked for communication with us about this but have yet to receive any. We will contact you via email to help resolve any problems you have. Kind regards Roseland

Posted 3 years ago

“The tall bookcase purchased is well made and was excellently packed for carriage. It is a pity that the top brown frame of this bookcase is'nt solid.”

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Posted 3 years ago

“First item arrived completely damaged. Arranged for this to be collected but they did not arrive until 3 days later! Then still received daily emails for the next 3 days to say they would be calling to collect that day. Replacement item received … and all great 😊 fantastic piece of furniture. Just the courier service lets this great furniture company down.”

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Posted 3 years ago

“The furniture arrived promptly and without a fuss. The quality is very good and I am very pleased with my purchase. The only thing I would comment on is the delivery people refused to unpack it for me to check it over and as I am 84 years old it wasn't easy to unpack and I had to recruit help from a neighbour. Other than that I would definitely return to Roseland in the future.”

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Posted 3 years ago

“There was a slight misunderstanding with my address, as the couriers were not answering the phone, i phoned Roseland, a real person answered immediately and took ownership of the issue and kept me informed by phone and email until the table arrived the next day. Very impressed with company and product”

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Posted 3 years ago

“Never disappointed. I have wanted this chest for sometime now and took advantage of a Black Friday offer. Roseland furniture is a delight to receive of course already made up incredibly sturdy well-made and attractive. I can strongly recommend Roseland furniture.”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews