Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,939 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with our recent purchase. It is of good quality and was delivered promptly as promised. I will definitely be back for more in the future.”

Helpful Report

Posted 4 years ago

“I ordered this small TV stand in November, the other reviews stated it was good quality. On arrival, it proved to be anything but, the construction was a mix of rough cut and splintered plywood with an assortment of offcut timber for the frame held together by random staples. The item was also water-damaged with discoloured areas and a warped casing at the back. I contacted Roseland to arrange a return and 16 days later I'm still waiting. The courier they use is useless, I waited in for days but they missed every appointment, they've now instructed a different courier but I'm frankly despairing of ever getting my money back. Total disaster from start to finish.”

Helpful Report

Posted 4 years ago

Hello We were very sorry to see this, this is not our standard. We have replied to the emails and reviews you sent us and arranged for a collection of this particular item. We apologise your item was received in this way. Kind regards Roseland

Posted 4 years ago

“Very pleased with my new furniture - exactly what I wanted and delivered quickly and efficiently.”

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Posted 4 years ago

“Purchased a blanket box, good quality and as described, very well packed - great quality”

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Posted 4 years ago

“Ordered the Chichester tv stand coffee table and sideboard in Chester grey from Roseland Furniture with prompt delivery service. Items were well packaged and delivered in good time. Very pleased with them, Thank you”

Roseland Furniture 5 star review on 9th December 2021

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Posted 4 years ago

“Excellent customer service.”

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Posted 4 years ago

“A bit of a nightmare - but it could have been retrieved, but for the astonishingly casual and cavalier attitude of the Roseland Customer Serices, and the delivery company they employed. Driver said - after the event - he broke down - but didn't tell the customer about it! So I waited in. No-one manning phones at the delivery company that evening, no-one responding at all for the delivery company for two further days. I spoke to Roseland the following day - no guarantee from Roseland of when it would be delivered - arrogant staff attitude - told me to cancel the order if I wanted to. Wrote to express my disappointment - only to find the reply from Roseland exonerated the staff member, and found me to be at fault! Remember, I personally was not expecting to have my character or actions scrutinised - I was just trying to buy a piece of furniture! Roseland had failed to supply it when they said, and apparentlyI was at fault. The wors 'sorry' was in short supply. I cancelled the order immediately. Ironically, so poor were Roseland's communications with their delivery company, that 4 days after my cancelling it, they turned up at the door trying to deliver! I had bought my furniture elsewhere by that time ...”

Helpful Report

Posted 4 years ago

Dear Paul Mason, We are sorry that we did not meet your expectations. We will contact you by email shortly, please respond so we can look into this for you. Kind regards Roseland

Posted 4 years ago

“Brilliant waiting for a black two door sideboards to match it when it's back in stock”

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Posted 4 years ago

“I love my Elgin TV unit and matching side tables. It's so nice to find furniture ready- made without having to wait months for delivery. Sideboard next.”

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Posted 4 years ago

“Delighted with this product and even more delighted with the delivery service, which was very quick, especially after the issues we had last time. Relieved to learn that Roseland had changed couriers.”

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Posted 4 years ago

“I ordered a coffee table. Wonderful value for money. Really well made. The service from Roseland was excellent. So impressed, told a friend and she has bought from them and is delighted too. 100% recommendation”

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Posted 4 years ago

“I placed an order back in November and it was sent for collection about 2.weeks ago. However I am still awaiting delivery.”

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Posted 4 years ago

Hello Michael Williams We are sorry that we have not met delivery expectations yet. We will contact you via email shortly about this. Kind regards

Posted 4 years ago

“Quality of small sideboard ordered is great. Customer service is fantastic. I made a mistake when ordering but it was no problem for them. Sorted with kindness and efficiency.”

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Posted 4 years ago

“Lovely sideboard, great communication and smooth delivery”

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Posted 4 years ago

“Roseland have been a pleasure to deal with. The whole process, from choosing and ordering on the website through to the punctual and smooth delivery, was characterised by clear information, good communication and, essentially, a very high quality product.”

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Posted 4 years ago

“The bench arrived so quickly! The standard of the furniture was so very good I would happily use again and recommend”

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Posted 4 years ago

“Very pleased with our television table. Excellent value. Wouldnt hesitate to recommend Roseland, and have already told people we are very satisfied. Swift despatch,and delivered in five days.”

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Posted 4 years ago

“I am very pleased with my tv stand that I bought from Roseland. It is an excellent piece of furniture and it makes my sitting/home cinema room look great. The delivery service was very good too.”

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Posted 4 years ago

“Very pleased with my recent purchase of London Oak small sideboard. It sits nicely in my lounge and is just the right size for where I wanted to put it. Excellent service from Roseland right through from placing order to delivery, kept well informed throughout. Very quick delivery and sideboard was very well packaged. Would not hesitate to use Roseland again in the future if needed.”

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Posted 4 years ago

“Lovely furniture arrived so quickly great value for money”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,939 reviews