Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely piece of furniture for my bedroom. It allows me to keep my ‘Nic knacks’ in place without them being on show. It also matches well with other oak furniture that I have.”

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Posted 3 years ago

“Very good, well finished,good value for money and very fast delivery”

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Posted 3 years ago

“Liked the chest of drawers although disappointed with finish. The bottom drawer sticks and the two lower horizontal cross members don’t meet the sides tightly.”

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Posted 3 years ago

Hello David Ford, We are sorry to see that this has happened to your item, this is not correct and we will contact you shortly via email to discuss this. Kind regards Roseland

Posted 3 years ago

“Communication with Roseland was great and delivery was as promised.”

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Posted 3 years ago

“Ordered a sideboard from Roseland. Very pleased with quality and colour, looks lovely. Definitely order from Roseland again.”

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Posted 3 years ago

“Excellent, we are very pleased with the purchase and speedy delivery.”

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Posted 3 years ago

“No problems arose from purchase to delivery. Love my tv unit. Fits perfectly and came exactly as advertised. Will definitely use roseland for further purchases”

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Posted 3 years ago

“Very happy with my perches”

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Posted 3 years ago

“Speedy service and packed exceptionally well for delivery, ensuring it arrived undamaged. Thanks ⭐️”

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Posted 3 years ago

“Absolutely love the bench I bought. Fast delivery, amazing quality and all round great service.”

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Posted 3 years ago

“Arrived in good time quality is good but the drawer bottoms could be stronger made if better material & we thought the top would be flat but otherwise good value for money & looks good good”

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Posted 3 years ago

“Very pleased with the mini sideboard it was just what we were looking for..”

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Posted 3 years ago

“Superb furniture and excellent service”

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Posted 3 years ago

“I have brought several items over the years from Roseland Furniture and the quality and customer service are excellent. I had a small problem with my last order but they dealt with it very promptly and it was resolved. I would highly recommend them and I will continue to order my furniture there in the future.”

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Posted 3 years ago

“Won't buy from again as very unhelpful when trying to return item. Would not accept my word.”

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Posted 3 years ago

Hello Carol Shuttleworth, We are sorry we did not meet your expectations, we do ask for photos of any issues as we need to assess the problem and also these are for our records. We use these photos to send to our manufacturers & QC's so they can see the issues we are having, it also helps us assess any problems during manufacture. Kind regards Roseland

Posted 3 years ago

“Really happy with our recent purchase. It is of good quality and was delivered promptly as promised. I will definitely be back for more in the future.”

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Posted 3 years ago

“I ordered this small TV stand in November, the other reviews stated it was good quality. On arrival, it proved to be anything but, the construction was a mix of rough cut and splintered plywood with an assortment of offcut timber for the frame held together by random staples. The item was also water-damaged with discoloured areas and a warped casing at the back. I contacted Roseland to arrange a return and 16 days later I'm still waiting. The courier they use is useless, I waited in for days but they missed every appointment, they've now instructed a different courier but I'm frankly despairing of ever getting my money back. Total disaster from start to finish.”

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Posted 3 years ago

Hello We were very sorry to see this, this is not our standard. We have replied to the emails and reviews you sent us and arranged for a collection of this particular item. We apologise your item was received in this way. Kind regards Roseland

Posted 3 years ago

“Very pleased with my new furniture - exactly what I wanted and delivered quickly and efficiently.”

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Posted 3 years ago

“Purchased a blanket box, good quality and as described, very well packed - great quality”

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Posted 3 years ago

“Ordered the Chichester tv stand coffee table and sideboard in Chester grey from Roseland Furniture with prompt delivery service. Items were well packaged and delivered in good time. Very pleased with them, Thank you”

Roseland Furniture 5 star review on 9th December 2021

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews