Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Now onto our 4th piece of furniture from Roseland and it's all amazing. It comes really well packaged and everything has arrived within a few days of ordering. Great quality, great service, great value for money.”

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Posted 4 years ago

“Easy to deal with online. I was able to choose from the measurements, description and photos provided and the product, on arrival, matched expectations. Delivered as promised with no issues.”

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Posted 4 years ago

“Excellent customer service had to return one item very easy and delivery excellent”

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Posted 4 years ago

“Delighted, well made and looks great”

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Posted 4 years ago

“Was very pleased with the quick delivery the product and the service”

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Posted 4 years ago

“Absolutely delighted with the cornish white wardrobe, it was partly assembled and it was just the case of putting the top bit together which took 25 minutes and 2 people.”

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Posted 4 years ago

“Excellent from start to finish. Our sideboard is well made and looks so good in our lounge . Definitely recommend this Company.”

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Posted 4 years ago

“purchased a oak telephone/consul table. Beautiful piece of furniture, couldn't be more pleased with the quality. delivery and packaging excellent . Would definitely recommend Roseland Furniture”

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Posted 4 years ago

“Lovely unit arrived well packed, good looking unit very pleased thank you”

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Posted 4 years ago

“From time of purchase to delivery, the process was timely and efficient. I received emails of confirmation and dispatch from Roseland and when they had dispatched I received regular emails from the delivery company about their process. I was able to track the couriers on the day of delivery even though they had given me an ETA. Delivered safely using friendly couriers and adhering to social distancing. The drawers are well made and look great. We will be buying more furniture in the future. Highly recommend.”

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Posted 4 years ago

“what a nice tv unit just fits our living room well”

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Posted 4 years ago

“This is our first purchase from Roseland, so pleased with the item that we have made 3 further purchases. Item was dispatched quickly, good communications from Roseland.”

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Posted 4 years ago

“The furniture is fairly good quality and I like the fact that it is already assembled. Except for the triple wardrobe, it is more flat pack that they advertise. There aren't as many pre drilled holes as there should be. Thankfully we managed to put it together okay. My only complaint is that the customer service is appalling. Once I ordered my furniture I heard nothing from them. I had to get in touch with them. When they candidly said "oh we had a warehouse fire, we were going to tell you". The second time I phoned I was told that it was up to me to get updates on my furniture & not up to them to keep me updated. It took two months before I received my order.”

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Posted 4 years ago

“I was amazed that the alert I set up to inform me when the item was next in stock actually worked! I was told my chair was in stock again, ordered it and received it securely wrapped within 10 days. Great service.”

Roseland Furniture 5 star review on 29th January 2021

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Posted 4 years ago

“Very easy order and delivery - arrived promptly and fuss free”

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Posted 4 years ago

“The quality and the price of the furniture was very good. However, the waiting time for furniture to arrive has been far too long (1 item is 7-8 months from order to delivery). If we had known of this time scale we would have ordered a different range that had all of the items in stock.”

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Posted 4 years ago

“We recently bought the Chichester sideboard and TV cabinet. We are delighted with them. They came assembled and are beautifully made. Many thanks Roseland.”

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Posted 4 years ago

“Small two door cupboard. Arrived quicker than expected. Fits exactly where I wanted it for. The usual high Quality I expect from Roseland.”

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Posted 4 years ago

“It arrived at the specified time. Looks good and fits my bedroom space perfectly”

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Posted 4 years ago

“The furniture arrived when promised and when we found a slight fault on one piece the response was prompt and a replacement sent without delay.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews