Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bookcase is excellent quality, beautifully constructed and looks good. The delivery was quicker than expected and the item was very well protected in the sturdy cardboard packing. Thoroughly recommend this item and Roseland.”

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Posted 4 years ago

“Got text saying a delivery would be following week. Rang to say nobody would be in you said you keep till I got back. It was delivered anyway. Good job my sister was passing and sorted it for me or it would have been left outside.”

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Posted 4 years ago

“Simple, well made coffee table. Highly recommend table and company to deal with”

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Posted 4 years ago

“Excellent quality, solid and very sturdy bed exactly what I hoped for. Great price. Delivery earlier than expected. Communication and customer service outstanding. Will definitely use again, thank you!”

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Posted 4 years ago

“A pre-purchase query was answered immediately (and on a Sunday) and follow-up during the delivery phase was very good. Despatch of the item was exceptionally prompt. We appreciate that, under lockdown conditions, delivery firms are facing challenges but the courier used was not good at keeping us up to date re the delayed delivery. Roseland itself, though, was excellent in following up. We would have no hesitation buying further furniture from Roseland.”

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Posted 4 years ago

“Have used this furniture store before and as always very good quality furniture and very good service, would recommend to anyone to try them”

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Posted 4 years ago

“Very disappointed, shoddy workmanship (made in Vietnam) never recommend you to anyone. Would give you zero out of five.”

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Posted 4 years ago

“When ordering on the website, my items were in stock. Next day i received an email to say some was out of stock & would take a few weeks. After not being kept up to date & sending numerous emails only 3 items of my 5 items i ordered arrived! After numerous calls and emails to Roseland and the delivery company, no-one was sure why this happened (communication was horrendous & very stressful). The wardrobe I received was 2 different colours & the drawer part was damaged and had to be returned which took 2 weeks! Now the wardrobe was out of stock again! I received an email saying my items could be delivered (2 missing pieces and new wardrobe) tried arranging this (numerous emails to roseland & delivery company). Then received an email saying there had been a fire in the warehouse and my order had been wiped out. I requested a return of the 2 items I still had and received a FULL refund ( no compensation as i was now without any furniture as my old furniture had been given away). Would i recommend/buy here again? NO!”

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Posted 4 years ago

“Excellent quality.”

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Posted 4 years ago

“Great value and service from ordering to Delivery Happy customer.”

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Posted 4 years ago

“Very pleased with my corner cupboard.”

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Posted 4 years ago

“Item out of stock initially but informed via email when back in stock so good communication. Thanks.”

Roseland Furniture 5 star review on 28th January 2021

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Posted 4 years ago

“Great Service, Products & Delivery”

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Posted 4 years ago

“Lovely furniture. This is the second sideboard we have bought and we are very pleased with both the service and the quality.”

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Posted 4 years ago

“I first ordered the Farrow Grey Console Table and I was so pleased with it, I ordered the small sideboard to match it. They sit either side of my chimney breast and fit perfectly. Lovely quality and look really nice. I would highly recommend these.”

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Posted 4 years ago

“Fantastic furniture at a great price”

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Posted 4 years ago

“Good communication and customer service.”

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Posted 4 years ago

“Great quality and looks great”

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Posted 4 years ago

“Excellent, package very secure to protect CD storage in transit. Actual unit is perfect, I am now waiting for the matching unit to come back into stock so I can finish storing my CD's either side of my music system.”

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Posted 4 years ago

“Really efficient service, even down to replacing an item that was faulty”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews