Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very affordable range of furniture, delivered assembled and extremely well packaged. Recommended”

Helpful Report

Posted 4 years ago

“Item ordered and paid for 8 weeks ago.Still waiting for delivery.No communication about delivery date or progress of order.Very disappointed with service your company has come up with”

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Posted 4 years ago

“I have not received my purchase yet l have had furniture from you before and have got it very quickly but this one has not been delivered yet”

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Posted 4 years ago

“Lovely chest of drawers, well packed and safely delivered”

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Posted 4 years ago

“Sadly the triple wardrobe we ordered was damaged which put us off ordering another, however we were offered a replacement or £40 refund, we chose not to accept. All said to date I cannot fault the customer service we received, no arguing and free collection arranged with a refund to be processed once the receive it (it was collected today) the delivery and collection service were excellent, we were kept informed and they arrived exactly as arranged. This experience will not stop me from ordering again from Roseland and I fully expect my refund to be as trouble free.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Value for money. Quick delivery.”

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Posted 4 years ago

“Order placed, paid and delivered on time. Products are as expected with simple assembly (and all required parts included). All in all, great service and products, with no excuses, and no complaints.”

Roseland Furniture 5 star review on 27th January 2021

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Posted 4 years ago

“Waited 5/6wks for our TV stand £270 to arrive. Could not believe that something so poorly made as well as badly damaged was actually sent out. In all fairness Roseland after quite a few emails did refund the full money. Would we ever order anything from there again? Absolutely not!!”

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Posted 4 years ago

“We recently bought a three items from the Farrow Cream range. We are very happy with all the furniture. It was delivered on time and safely. Would definitely recommend.”

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Posted 4 years ago

“Prompt delivery lovely piece of furniture well worth the money”

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Posted 4 years ago

“Very pleased with the products and the delivery service was very speedy and efficient.”

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Posted 4 years ago

“The unit I ordered was just what I wanted. The delivery company Tuffnells need to be changed, they only contacted me one the cabinet had been delivered. Luckily for me my neighbour took it in. Before I ordered I asked if this would be arranged with me. Sadly this didn't happen. Unfortunately it has put me off ordering anything else or recommending with deliveries as they are.”

Helpful Report

Posted 4 years ago

“Very poor service waited nearly 2 months for furniture, 4 items came on 3 separate deliveries .One item damaged accepted a small gesture of good will because replacing item would have taken an age. We were looking to purchase more furniture but after are dealings with your company we will not even consider it .”

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Posted 4 years ago

“you get what you pay for. Having just taken delivery of oak items from another co, what you get from Roseland doesn't appear to be "oak" and made in Vietnam!! Not using again”

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Posted 4 years ago

“Can not fault the furniture, value for money. Packaging was very secure and furniture well protected. My criticism would be with the delivery company, I had 3 separate deliveries, no tracking system on the first 2 and both arrived over an hour early, good job I didn’t go out. The third one arrived 7 mins after the initial text was sent out just after 8am which I didn’t see because I want even up thankfully. I could have already left home at that time if I was going to work. First email 15th January ‍2021 delivery slots between ‍07:57-‍08:57 sent 08.51 via email Second email re actual delivery 14th January 2021 by Your DPD Local driver Piotr Actually delivered at 08.25hours on 15 Jan”

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Posted 4 years ago

“Excellent service, product of good quality and perfect size for my porch”