Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Tell us how Roseland Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price with very prompt delivery.”

Helpful Report

Posted 4 years ago

“What can I say, fantastic service excellent and wonderful quality of their products. Fantastic delivery service and packed perfect to avoid any sort of damage. Highly recommend them and I will certainly use them for all my future furniture I need. Thank you for such a fantastic service.”

Helpful Report

Posted 4 years ago

“Quick delivery. Well packaged and good product. Looking at purchasing more in the range.”

Helpful Report

Posted 4 years ago

“I've bought a few items from Roseland before and been very happy with the quality, delivery and price. However, the most recent purchase arrived damaged (looked like impact damage from transit). A replacement was arranged and delivered a week after the original, with collection at the same time. The second item was also damaged (wood had split) and has had to be returned. The second item has been collected, but 2 weeks on from the first delivery we are still waiting for an undamaged item to be delivered. Roseland have dealt well with each incident, but are quite slow to respond. When an acceptable item does arrive, it looks like it will fit well and be a good addition to the room, but had to remove a star just for the hassle of this particular order.”

Helpful Report

Posted 4 years ago

“First class product, well made and beautifully finished. Quality throughout and value for money.”

Helpful Report

Posted 4 years ago

“Excellent! Matches the tv cabinet and nest of tables I brought last year and looks great in my room. Recommend as great service. Thank you”

Helpful Report

Posted 4 years ago

“Very pleased with my new sideboard, it is well made and looks elegant in my lounge. It came in substantial packaging and the courier was a very helpful young man.”

Helpful Report

Posted 4 years ago

“Excellent service, quality for money .lovely choice of furniture”

Helpful Report

Posted 4 years ago

“Good value for money. Arrived promptly, well packaged. Recommend.”

Helpful Report

Posted 4 years ago

“I am very impressed with my new Zelah Corner TV Stand, However ,I wasn't advised of the date it was due to be delivered, Consequently,I was not at home on the day it was delivered (4/2/21 )”

Helpful Report

Posted 4 years ago

“Nice sideboard delivered swiftly and efficiently by your courier. It was well packaged without dents or rips, however when I took it off there is a 4 inch tear in the backing board of the sideboard which is stapled on. Due to Covid I have decided to keep it as it is too much trouble to return it and have a replacement. It doesn't deter from the look of the sideboard which I am pleased with as I have placed it against a wall.”

Helpful Report

Posted 4 years ago

“We were not as pleased this time with our furniture as when we have previously ordered; the quality didn't seem so good but possibly because we chose from a different range. Unfortunately we have a small chip on our chest of drawers. We did not bring this to your attention as we had removed all packaging and set the drawers up by the time this was noticed. Can't fault speed of delivery though.”

Helpful Report

Posted 4 years ago

“Placed an order at the end of January which was due to be delivered within 7 days but haven't received it yet. The courier tracking site has not been updated since they collected the item. After speaking with Roseland Furniture they said they would contact the courier and provide an update but haven't heard back. Tried to call them and after waiting on line for over an hour nobody answered the phone. I finally received an email saying that they are still waiting for an update from the courier”

Helpful Report

Posted 4 years ago

“The bookcase is well made and looks good. I wasn’t expecting to see staples holding the back in place but maybe I was expecting too much for the money. Delivery went well and it arrived quickly. The bookcase was well packaged and well protected”

Helpful Report

Posted 4 years ago

“Very nice piece of furniture. As described. Good delivery well protected.”

Helpful Report

Posted 4 years ago

“Fantastic service, fabulous items”

Helpful Report

Posted 4 years ago

“After waiting over 3 months for furniture to arrive was disappointed to find it was made in Vietnam.Doors on all three items not aligned properly and a scratch on one cabinet delivery service very poor no arrival day given just a time slot on day they decided to deliver and then just left on door step not even allowing space for you to get out.Overall experience very poor.”

Helpful Report

Posted 4 years ago

“Excellent product, top quality oak and great service all round”

Helpful Report

Posted 4 years ago

“Great lounge coffee table.. plenty of storage for books etc, looks lovely”

Roseland Furniture 5 star review on 16th February 2021

Helpful Report

Posted 4 years ago

“Excellent deliver. Very well packaged. Just what we expected and fits right in.”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews