Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with items of furniture. Thank you Roseland Furniture”

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Posted 4 years ago

“It’s perfect, I’ve just moved into a studio apartment and spent a long time trying to Find a quality sofa bed. This one is so comfortable and easy to build and manoeuvre. Also very stylish and sleek. I’m 5”5 and it’s the right length and width as a small double. Def recommend.”

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Posted 4 years ago

“Farrow cream triple wardrobe & Farrow cream bedside table. We received our furniture last week. we found the instructions to be a bit strange, maybe could be a bit clearer, but in the end it all went together fine. Looks great, nice and strong. The delivery took a while but we were told to expect that, so that's fine. We are well pleased with the end product. Many thanks.”

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Posted 4 years ago

“Furniture what I ordered came and was properly packed and no damage at all and like it was in the photo really good purchase”

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Posted 4 years ago

“Ordered a Blue Corner TV unit and to my amazement it was the same shade as the blue in our living room walls. Had to wait a while as they had to order it from suppliers first but kept in the loop as to what was happening. Terrific product, sturdy and looks spot on!”

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Posted 4 years ago

“Top. marks I”

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Posted 4 years ago

“Top quality furniture (tv cabinet) and really quick delivery, ordered Tuesday evening and delivered Friday afternoon. Recommend.”

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Posted 4 years ago

Hello Nigel Berry, We are pleased that all went well for you, thank you for your feedback and 5* review. Kind regards Roseland

Posted 4 years ago

“Very prompt delivery but the driver wasn’t very helpful. He left one piece of furniture outside the front door and I struggled to get it in the house. The other piece was very heavy and if I hadn’t had a trolley to offer him he would have struggled to lift it as he was on his own. The furniture itself i am pleased with and I had a query which was answered in minutes.”

Helpful Report

Posted 4 years ago

Dear Patricia Kilshaw, Thank you for your feedback , we are pleased that you like your items, we are sorry that the delivery was less than expected. We do hope that we can be of service in the future , we can always use a different courier for you. Kind regards Roseland

Posted 4 years ago

“I pre-ordered a blue painted bookcase. I was kept updated and the delivery came sooner than expected. I love the bookcase! This is the second or third time I have purchase items from Roseland Furniture and the service has been excellent each time and all the items have been great quality.”

Roseland Furniture 5 star review on 30th June 2021

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Posted 4 years ago

Hello Rachel, This looks lovely in place, so pleased you like it. Kind regards Roseland

Posted 4 years ago

“The item was broken and had to be replaced. The replacement was perfect. However, the delivery/recovery company XPD were rubbish. The original delivery was between 8-10pm and now the recovery is scheduled for 12.56am-2.56am. Just daft!”

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Posted 4 years ago

“Very pleased, quick delivery and extremely well packed.”

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Posted 4 years ago

“Excellent service and quick delivery”

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Posted 4 years ago

“Ordered and delivered within 3 weeks. Delivery guys brilliant. Took everything out of its packaging for me to check”

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Posted 4 years ago

“8No notice of delivery. Lucky I was in. Missing a drawer knob. Customer service is poor. Has been over a week now and still waiting for it to arrive by post!”

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Posted 4 years ago

Hello Kim Lloyd. The missing knob has been posted to you, as these are sent via business post 2nd class this can take a few days to get to you. I am sorry that the delivery was not as expected as you should be given some form of notification either the day before on on the morning of delivery, usually via email. I am sure that the spare part will be with you shortly. kind regards Roseland

Posted 4 years ago

“Well made , attractive, well packaged.The delivery men were excellent, we live in an old house with a very narrow, steep staircase, I thought I would witness double hernias, but they took it in their stride, without complaint. Very pleased.”

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Posted 4 years ago

“Beautiful piece of furniture! The craftsmanship is second to none and the service is brilliant. They kept me updated as there was a small delay on the shipment. Really happy with my purchase and would not hesitate to buy more from Roseland Furniture in the future.”

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Posted 4 years ago

“Excellent fast speedy service arrived next day after ordering.”

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Posted 4 years ago

“Have now had several pieces from Roseland and so far all have been great. Easy website to navigate, very clear information about the pieces and good pricing. Up front delivery info for timings. Would recommend them if you are looking for any wooden furniture.”

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Posted 4 years ago

“I was very pleased with the product and the service”

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Posted 4 years ago

“Very impressed with the service and speed of delivery. The furniture was so well packed up and took sometime to removed wrapping!! Love the item.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews