Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Colour a lot darker than expected. Finish could be better inside of back legs not stained. Drawer inners very light and flimsy wood.”

Helpful Report

Posted 4 years ago

Thank you for your review Christine. I am sorry to hear this that you are disappointed with the finish. If you wished to return the goods then please contact info@roselandfurniture.com and the customer service team will be able to assist you with this. Kind regards Roseland Furniture

Posted 4 years ago

“Nice piece of furniture BUT not very good at producing correct door knobs. Still Waiting delivery of satisfactory door knobs Also the delivery time from placing order without any contact until I question where my order was was unsatisfactory Because the small sideboard is exactly what I want I shall try to order another one in a few months time. Perhaps delivery times and inspection skills will have improved by then”

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Posted 4 years ago

“The bookcases i ordered from Rosedale are amazing. Well made and very sturdy and look very good in our hall. Very much admired. Thankyou Rosedale”

Roseland Furniture 5 star review on 28th June 2021

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Posted 4 years ago

“Excellent service - furniture dispatched and delivered very promptly (within 4 days!) Great communication throughout. Would use again and would happily recommend to others.”

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Posted 4 years ago

“Amazing service quality product love these guys our 6 th repeat purchase”

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Posted 4 years ago

“Very impressed with Roseland furniture from order of item to delivery, fast efficient and quality of item was great! Would recommend and buy from Roseland again.”

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Posted 4 years ago

“Very happy with my bedroom furniture looks good and reasonably priced but not cheap and description reads ‘minimal assembly’!! Came flat packed, 18 bolts & washers 27 screws later and help from some muscles it is up , it has put me off ordering again from them , when I’ve had quite a few pieces , but might as well gone to IKEA for third of price”

Helpful Report

Posted 4 years ago

Hello Anne We are pleased that you like your item, I am sorry that you found the item difficult to build. We send all our wardrobes out in panels as they are much easier to travel up staircases of all shapes and sizes. This particular wardrobe would be all panels as it is a single wardrobe. Kind regards Roseland

Posted 4 years ago

“Brilliant service kept updated from ordered to delivery pleased with my order”

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Posted 4 years ago

“Beautiful elegant peice of furniture!!”

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Posted 4 years ago

“Took a while to come but worth the wait, exactly what we needed and a well made attractive and simple design.”

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Posted 4 years ago

“Furniture great only criticism was the delivery,we were told 15 minutes before the designated time slot of 2 hours,had to alter plans on going out.otherwise 5 stars.”

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Posted 4 years ago

“I have always had good service from Roseland however I can 't say the same for the courier. This item didn't arrive on the day I was informed and then it was left on my doorstep. As i am 63 and live on my own i asked if he would lift it over my step and into my porch which he refused and was quite rude about it. His reply was "I'm not risking my job. I have a family".”

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Posted 4 years ago

“Good site. Good communication. Happy with item selected. Happy with service.”

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Posted 4 years ago

“Really unhappy that the sofa bed was delivered with zero warning that it was out for delivery when it arrived. It was fortunate that someone was there waiting for another delivery, that this was able to be taken in. No text, email, or tracking info at all! Pleased to have the item arrive so promptly, but it was so early that it was unexpected, and could've been left sat outside because of that...”

Helpful Report

Posted 4 years ago

Hello Miranda. Thank you for your review. I am sorry to hear that you did not get any notice for delivery. This only usually happens if the driver has a problem with their scanner on the day of delivery, as you should have certainly received your time slot on the day of delivery. Kind regards Roseland Furniture

Posted 4 years ago

“A glass topped television stand we had suddenly shattered (perhaps in heat). We ordered a wooden replacement from Roseland, ready made. It arrived within a few days, and the tracking system enabled us to change the time of a meal we had booked. The replacement arrived in the 2 hour slot we had been given. It was excellent, nicely finished and sturdy. Our only surprise was to find what looked like two drawers from the picture were only one drawer, but that was not a problem. GS Berkshire.”

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Posted 4 years ago

“Communications were good. Even the delay wasn't a problem because they kept me informed!”

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Posted 4 years ago

“Very pleased with my order it looks good and it was well packed for delivery”

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Posted 4 years ago

“Good communication & promptly delivered. Well packaged. Website easy to navigate”

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Posted 4 years ago

“Fast delivery. Very happy with my purchase.”

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Posted 4 years ago

“Wardrobe delivered as expected. Easy to assemble. Looks good (apart from very slight misalignment of door knobs). Excellent value for money. Perfect for guest room.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews