Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Roseland Furniture company really good with communication and dispatch. Courier company not so good at communication. Used the track your order facility daily to try and stay informed. Although, mobile number and obviously email had been given, I had no delivery messages.”

Helpful Report

Posted 4 years ago

“Good range of furniture in practical traditional styles. Good price and quality. Ordering and delivery quick and easy. Furniture very well-packaged using wood and cardboard with minimal plastic. Sturdily built with a good finish.”

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Posted 4 years ago

“A little disappointed.”

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Posted 4 years ago

Hello, I am sorry to hear you are disappointed, we will contact you shortly, please respond so we can help resolve any issues. kind regards Roseland

Posted 4 years ago

“From ordering to delivery first class. The two lamp cabinets are just what I wanted and well made and a good price. Would recommend the store for all round shopping.”

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Posted 4 years ago

“Lovely furniture, which arrived nicely packaged and as expected”

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Posted 4 years ago

“Very good service, product's brilliant, and on time, highly recommended.”

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Posted 4 years ago

“Roseland contacted me when the items I wanted were back in stock as promised. Delivery was prompt and efficient. However when some bolts were missing from the pack, they quickly supplied the correct size and number. Furniture is good value for the money. Friendly service.”

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Posted 4 years ago

“We are very pleased with the blanket box we purchased.It was dispatched promptly and is of good quality. Overall I would recommend Roseland Furniture on the basis of our experience.”

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Posted 4 years ago

“The bedroom chest of drawers and side tables arrived within a couple of days along with the bookcase. We were very impressed with the speed and quality of the items. They were well packaged and the driver helped to get them into the garage for us. We wouldn't hesitate in recommending Roseland furniture and we may purchase from them again.”

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Posted 4 years ago

“Fast efficient service”

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Posted 4 years ago

“Roseland Furniture guarantees excellence makes stunning solid wood furniture and has a helpful customer service.”

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Posted 4 years ago

“Great service provided”

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Posted 4 years ago

“Furniture met all my expectations. Very pleased”

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Posted 4 years ago

“Late delivery. we had to push.”

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Posted 4 years ago

Thank you for your review. I can see that the item that you ordered was out of stock at the time of placing the order and that it was delivered within the estimated time frame given. I am sorry if there was some confusion with this. Kind regards Roseland Furniture

Posted 4 years ago

“Prompt delivery and great quality products! So pleased with the items purchased and would definitely order again.”

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Posted 4 years ago

“Well made and attractive unit. Excellent cushion seat and storage baskets.Really good value compared to others eg Cotswold or Oak Furniture Land. At last the hall is tidy !”

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Posted 4 years ago

“This is the second piece of furniture from Roseland and once again the quality is excellent. I bought two sets of drawers for my bedroom first and my last purchase was a set of drawers in my hallway. When I ordered it said delivery would be 6-8 days. Two days after purchasing they arrived exactly on time and well packed. I would really recommend purchasing from this company.”

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Posted 4 years ago

“Good quality Fast delivery”

Roseland Furniture 5 star review on 22nd June 2021

Helpful Report

Posted 4 years ago

Hello Paul. Thank you for your great feedback and for uploading the stunning photo of the sideboard in your beautiful home. We look forward to dealing with you again in the future. Kind regards Roseland Furniture

Posted 4 years ago

Hello Paul, Thank you for taking the time to place a review and thank you for the picture, the item looks lovely in the room. We are delighted you like your item. kind regards Roseland

Posted 4 years ago

“Beautiful quality furniture with quick delivery!”

Helpful Report

Posted 4 years ago

“The product arrived in a filthy box with missing fastener and miss aligned door frame. We were told there was no replacement in stock and it would be 6 weeks before Noel stock came in. We agreed a discount and I sourced the fastener and straightened the door frame only to fund a split that would have been clear in manufacturing. This is not a great product with zero quality control and I would not recommend it.”

Helpful Report

Posted 4 years ago

Good day, Looking back at the communication via email. I can see that we did offer an exchange or a partial refund and you had accepted the partial refund. We are sorry that you feel we did not meet your expectations this time. Kind regards Roseland

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews