Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with my Cornish white triple wardrobe which was delivered by two very pleasant and helpful chaps. Thank you Roseland.”

Helpful Report

Posted 4 years ago

“Received my order today, Brill but it took just over 3 months to arrive, still I am very happy with the quality, even thought it came from Vietnam the build is good and the packaging was top notch, it had 2 screws missing, no problem. The guys that delivered where great, even took it to my upstairs bedroom no problem, buy the way it was very very heavy, so I gave them a tip ,good lads. Yes I would buy from Roselands again but not have to wait so long would be nice. Overhaul well done.”

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Posted 4 years ago

“The bookcase is ideal for the space we had. It appears to be well made and sound, with an ingenious fixing device to the wall. It was delivered on time and was well packaged. I requested a later delivery date due to a holiday, which was no problem. I would definitely recommend this company and wouldn’t hesitate to use them again.”

Helpful Report

Posted 4 years ago

“Unfortunately the drawers on my London oak bookcase do not look like the the drawers in the photo on the website! The central upright that divides the drawers isn't central therefore the gaps on the left drawer are very wide and the gaps on the right drawer are dead tight. Built by the apprentice?”

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Posted 4 years ago

“Furniture arrived with handle missing and one damaged. Emailed them to replace and no feedback”

Helpful Report

Posted 4 years ago

Thank you for your feedback. I have looked at our email inbox and can confirm that we have not received an email from your email address at any point. I have searched this by using the email address that you provided when placing the order. I have a feeling that you may have sent an email to the incorrect email address as we are currently responding to all emails well within 24 hours. Please email info@roselandfurniture.com and a member of the customer service team will rectify this for you. Kind regards Roseland Furniture

Posted 4 years ago

“Nice looking piece of furniture . Easy to assemble. Sorry not made in the UK.”

Helpful Report

Posted 4 years ago

“Very impressed with quality of furniture, we had one item that was faulty but was exchanged with 24 hours .Excellent customer services, would definitely recommend them to my friends and would also purchase again from them”

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Posted 4 years ago

“Bought 1 lge bookcase, 1 x low bookcase and 1 sideboard. All good quality, though delivery guys weren't very helpful ! Would buy from Rposeland again.....”

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Posted 4 years ago

“Easy to follow web site, no problems in ordering, very satisfied would shop at Roseland again.”

Helpful Report

Posted 4 years ago

“The furniture is very nice just what I wanted but the delivery service needs to get sorted out. Iwas emailed by you to say that all the furniture had been received at the delivery depot, but only 1 sideboard and 1 tv cabinet came so I had to wait in again for the other sideboard to be delivered it doesn't help when I waited 11 weeks in total for the furniture”

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Posted 4 years ago

“Good quality value for money furniture”

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Posted 4 years ago

“We have returned to Roseland several times to buy furniture, and have always been pleased with it, sturdy and well made with quick delivery.”

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Posted 4 years ago

“generally fairly happy with the products we purchased.”

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Posted 4 years ago

“What a service they give we can’t believe how quickly it was delivered just 2 days .and we were kept informed on delivery day of exact time .We will recommend you when ever we can .”

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Posted 4 years ago

“Corner Tv unit is a great solid piece of furniture, looks lovely, you also get 3 sets of handles for the doors,which is a bonus, ready built no fuss, would defo recommend Roseland furniture.”

Helpful Report

Posted 4 years ago

“One big problem was that the knobs did not fit the doors the screws were't long enough to hold the knobs in place. We had to get new ones . we were very disappointed as we purchased a kitchen island years ago and were very pleased with it.”

Helpful Report

Posted 4 years ago

Thank you for your review. I am sorry to hear that the screws were not long enough. I have looked back at our records and can see that you did not contact us about this problem at any point. If you have any problems with anything that you order from us in the future, then please just email info@roselandfurniture.com and one of the customer service team will make sure that it is rectified for you. Kind regards Roseland Furniture

Posted 4 years ago

“Love love my sideboard and matching nest of tables ,very good quality and the prices really good ,came very well packaged ,so thanks Roseland”

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Posted 4 years ago

“Excellent quality”

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Posted 4 years ago

“Very happy with farrow corner tv stand. Expertly built and the finish lovely. The grey and wood look nice. Very happy”

Roseland Furniture 5 star review on 24th June 2021

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Posted 4 years ago

“I ordered two items recently and both arrived well packaged and of very good quality. Would have no hesitation in recommending this business.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews