Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 4 star review on 28th July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was fine as as expected. As the unit was mostly pre-assembled there was hardly anything to do (just fit the drawer handles).”

Helpful Report

Posted 3 years ago

“Parasol was excellent. Good product. Delivery took too long. Roseland contacted their courier and parasol arrived the next day. Packaging looked as if both ends had been opened and retaped but all contents were there.”

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Posted 3 years ago

“Bookcase arrived quicker than expected, which is good, arrived already put together which is good. I expected the bookcase to be heavy, but it was not.”

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Posted 3 years ago

“The quality of the marble of the table is amazing but the finishing of the golden legs was too bas to be honest. The colour sprayed was more like brass thangolden and some bits of the spray were falling off. The customer service was really good though and they offered me several choices to make this right. I opted in for £35 refund and will try to spray the legs on my own.”

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Posted 3 years ago

“Second purchase from this company and quality is very good.”

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Posted 3 years ago

“This coffee table was the second item I bought, unfortunately not as well made as the sideboard I previously bought. Loose piece of wood across centre of table under the drawer which keeps falling down. Screws to attach legs not aligned properly on one side. It was very cheap in the sale and I guess you buy what you pay for. I like the look of it and the size is great for what I wanted but ………”

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Posted 3 years ago

“Very pleased with our purchase. Quality is good. Packing and delivery excellent.”

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Posted 3 years ago

“Impressed with ordering and delivery of chair however the driver could not get it through the door so left it outside for my husband who is not a well man to open the box outside. Luckily a neighbour came across and helped open the box and carry it inside. Once we had located the legs, which are difficult to install, all is well.”

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Posted 3 years ago

“Expensive but happy with purchase.”

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Posted 3 years ago

“I am still awaiting the delivery of my order to prevent "Sun Umbrella" blowing away in the wind!”

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Posted 3 years ago

“I bought a parasol but sadly the weather has not been good enough for me to use it yet”

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Posted 3 years ago

“Very happy with our purchase which was a parasol.”

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Posted 3 years ago

“Very pleased with sideboard. Good value for money. Very well packaged and protected in transit.”

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Posted 3 years ago

“The furniture is of good quality and robust and very sturdy.”

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Posted 3 years ago

“I am very pleased with the quality of this unit. My delivery was very quick and the unit was packaged very well. However, I am upset that one of the doors does not close properly. Is there anything that can be done to rectify this?”

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Posted 3 years ago

Hello Cynthia Blakes We are pleased you like your item and sorry that there seems to be an issue. We will contact you shortly , please respond so we can communicate directly. Kind regards Roseland

Posted 3 years ago

“Product good. Ordering process good. Packaging - good use of cardboard to protect the product. However final packaging uses dense plastic foam corners and cling wrap neither of which can be recycled. The logistic provider also needs improvement. Tracking was impossible with archaic web based system. No GPS data provided.”

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Posted 3 years ago

“I can compliment Roseland on speed of delivery as my Newlyn tables arrived within a couple of days. I had a problem with one as it was damaged. I had some correspondence with customer service who were very quick to reply and after sending photographs of the damage to the them they agreed to reduce the price to compensate as I was unable to return the tables. You can’t ask for more than that.”

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Posted 3 years ago

“Excellent customer service. I ordered the wrong product and collection was arranged within a few days. The guys on the phone were so helpful.”

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Posted 3 years ago

“Bought two Farrow grey bedside cabinets. Arrived quickly and we'll packed. Look very good and sturdy. Some drawers were not quite flush with the front when closed, but nothing a couple of sticky pads inside couldn't fix! Very happy in view of reasonably price.”

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Posted 3 years ago

“Very pleased with how well my sideboard was packaged and arrived without any damage. Sideboard looks lovely. The only fault was that one of the holes of the drawer knob had to be made bigger as the screw would not go through fully.”

Helpful Report

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews