Roseland Furniture Reviews

4.5 Rating 22,932 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,932 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a mixed experience, Kandla side table was lovely and in perfect condition when it arrived, but the first Kandla coffee table arrived with scratches and the replacement one... the marble top was completely broken in two. I have now requested a refund but would have preferred to have the matching coffee table but felt the article would most likely be damaged even at the third attempt. Otherwise a good no quibble service.”

Helpful Report

Posted 3 years ago

“Good communication from company throughout process. Furniture arrived very quickly and is exactly what I wanted \ nice quality. Only reason I haven't given 4 stars is that the delivery company were meant to deliver between 4:15pm to 6:15pm. I went out earlier but was back at the house for 3:45pm however when I got back the delivery company had already been and just left the items lying in the garden. Luckily it was a dry day and the furniture was un-damaged”

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Posted 3 years ago

“I am sorry, but I shall not be purchasing any future furnishings from Roseland Furniture because of your delivery company XDP. They deliver furniture without arranging a suitable delivery date with customer, it is almost impossible to communicate with XDP to stop a delivery and their 0843 178555 contact number costs a small fortune per minute.”

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Posted 3 years ago

“I like the prices - two of my three items, two London oak bedside tables have arrived - I’m still waiting for the third item a matching London oak chest nearly two weeks later despite it being listed as in stock. Other than this delay I really like the products and value.”

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Posted 3 years ago

“I am still waiting for my furniture to arrive.”

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Posted 3 years ago

Hello Pauline Nuttall, This item is due to be delivered with our 2 man service and this takes up to 10 working days from despatch to deliver. they have sent you details of when they would like to deliver via email . Please respond to the courier as they are expecting to deliver on the 2nd August. Kind regards Roseland

Posted 3 years ago

“Very happy with my new t v unit . Arrived safely and well protected for delivery”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“Quick and efficient delivery”

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Posted 4 years ago

“I love the furniture from roseland. I've purchased other pieces too. The delivery company these use is shocking though!”

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Posted 4 years ago

“Speedy delivery, very happy with my side tables look good in my lounge. For the price very happy”

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Posted 4 years ago

“AFTER MAKING AN ORDER FOR THE FIRST TIME, I WAS DELGHTED WITH BOTH THE SPEED OF DELIVERY AND THE QUALITY. I MADE A SECOND ORDER AND ALTHOUGH ONE PANEL OF THE BEDSIDE DRAWERS WAS A BIT ROUGH ON THE EDGE, IT IS AGAINST A WALL SO I DECIDED TO KEEP IT. A SHAME, BECAUSE I WOULD HAVE GIVEN A 5 STAR REVIEW. AGAIN, A SPEEDY 48 HOUR DELIVERY.”

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Posted 4 years ago

“Generally good quality and value.”

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Posted 4 years ago

“Prompt delivery and very well packed.”

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Posted 4 years ago

“Still waiting for delivery”

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Posted 4 years ago

“Very pleased with attractive light grey/ wood topped TV stand. Looks good in my living room!”

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Posted 4 years ago

“Am unable to review at this time as the item I ordered arrived badly damaged. It has been returned without fuss and is to be replaced although I may have to up to 8 weeks for this to happen as my item is currently out of stock. Watch this space…”

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Posted 4 years ago

“Pleased with my purchase only slight niggle was delivery driver arrived earlier than expected and left item unattended luckily I drove up as he was driving away.”

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Posted 4 years ago

“Love the products and the email communication is very good. Just had to wait a long time for delivery - no doubt due to pandemic. Otherwise it would have been 5 stars.”

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Posted 4 years ago

“The table took longer to arrive than expected, but the delivery service was polite and helpful. The table does not look like stone or concrete, but still looks nice and is good quality for the price.”

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Posted 4 years ago

“We were looking for oak furniture to add to our new decor. Roseland Furniture came up as a search and we saw the exact piece that we were looking for. We tried to find out where the furniture was manufactured on the website, but that was not available/obvious, as we had wanted to support British manufacturing so we're disappointed to find out the large sideboard was made in Vietnam. To be clear, we weren't disappointed with the actual piece, just saddened that we couldn't buy British made items. Delivery of the item was quicker than expected so a big thumbs up. The sideboard is sturdy and as per specification. The only point I would make is that the shelving is obviously a cheaper material and appears of poor quality in comparison with the carcass.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,932 reviews