Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery Product as described Well made Good value”

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Posted 3 years ago

“Wanted a small cupboard for the hall and this is perfect. I liked that it came assembled, time saving and meant it slotted straight into place. Very well packaged but easily unpacked. Happy with my purchase”

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Posted 3 years ago

“The item I bought was exactly as advertised,great value for money,and ready assembled,as due to arthiritis I find flat packs very difficult.”

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Posted 3 years ago

“I'm absolutely delighted with my console table was a bit worried about the assembly but the instructions were so easy to follow and the quality of the wood is just brilliant, and the price was brilliant.”

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Posted 3 years ago

“Perfect bedside table for guest bedroom. We have now Roseland tables in our bedrooms and they look ideal. Updating of old house nearly complete and Roseland used extensively; perfect.”

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Posted 3 years ago

“Very pleased with purchase,from ordering to delivery was great service. The item was of excellent quality”

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Posted 3 years ago

“Delighted with the table”

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Posted 3 years ago

“Love our bookcase, great quality, price & very speedy delivery. Impressed at the amount of packaging that was utilised, really ensured the furniture was safe from damage.”

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Posted 3 years ago

“We found a beautiful, quality TV unit at a very reasonable price, which was delivered quickly and with care.”

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Posted 3 years ago

“Very poor quality.. every item damaged and not worth the money.”

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Posted 3 years ago

Hello Laura Broughton, We are sorry that the we did not meet your expectations this time. I can see that we have arranged to collect your items for you. We are sorry that you did not want to take replacements. Kind regards Roseland

Posted 3 years ago

“Whole procedure from order to delivery first class”

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Posted 3 years ago

“V pleased with Roseland tv cabinet. V well made & looks good quality.”

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Posted 3 years ago

“Well made furniture”

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Posted 3 years ago

“Very pleased with service and delivery would recommend.”

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Posted 3 years ago

“I’m always pleased with Roseland furniture and always choose ready assembled furniture, makes life easier. Fast delivery and excellent quality bookcase. I think this is my third piece of furniture from them. Excellent”

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Posted 3 years ago

“Delighted with my bedroom furniture for both bedrooms delivery also was very good just a very happy customer thank you”

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Posted 3 years ago

“Good quality furniture”

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Posted 3 years ago

“Plagued by delivery problems, first courier Tuffnells gave me a few hours notice that they were arriving that day (emailed me at 6am to say delivery would be between 08:45 and 10:45) and their emails say that I must be home to sign for it. I arranged with Roseland to contact Tuffnells to inform them that I wouldn't be home and to rearrange for later that week. Turns out the driver was happy to leave the item in my garden. 2nd courier XDP told me the delivery was going to happen and then didn't show up or post a card. Now the parcel is nowhere to be seen. Roseland promised that XDP would be back in touch and to keep an eye on the woeful XDP app. Nothing yet and nearly a week has gone by. No doubt they will attempt delivery when I'm not home. Roseland have told me that I cannot ask XDP to deliver on a specific date so I assume that some point in my life I will cross paths with XDP. I'm sure all furniture deliveries around the world are just left up to chance. Now the furniture. The item which has arrived is an Oak Blanket Box. It's okay. Not great and not bad. there is a thin MDF panel on the back rather than being a complete symmetrical oak box. There is also a lot of Pine involved in the construction, yes its solid wood but it isn't 100% Oak. No lies are told compared to the description but it isn't exactly a great piece of furniture. We have seen other websites and local oak furniture shops which sell identical looking products for more expensive prices. Turns out you get what you pay for and Roseland furniture is a little cheaper than others and the product is definitely a little worse for it. Was expecting a bargain and got what I paid for with a delivery nightmare thrown in for free. WOULD NOT RECOMMEND. So it turns out my parcel (1 large bookcase, 1 TV cabinet and 1 nest of tables) has gone missing. Paul Daniels would be impressed. No suitable replacements can be found for 12 weeks so a refund has kindly been offered and graciously accepted. On a final good note, the staff are nice, well mannered and responsive but my advice would still be to avoid.”

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Posted 3 years ago

Thank you for your review. I am sorry to hear of the problems that you have had with your order. I am sorry to hear that you are still waiting on delivery from xdp. I have asked for the customer service team to get a replacement sent out to you and we will take up the lost item with the courier. Best regards Roseland Furniture

Posted 3 years ago

“I received my unit very promptly. The delivery man was so nice and very helpful..it was a heavy item and was only supposed to deliver it to inside my door..which I had accepted..but he asked where it was going and I told him spare bedroom so he put it in there for me..its a ground floor apartment so was an easy task..but as I live alone I very much appreciated his help. The item was really well packed and when I finally got it all done it looks lovely. The quality is outstanding..and for the price I paid I am extremely pleased.”

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Posted 3 years ago

“I would give 5 stars but delivery company not the best. However my purchase is fine and I am happy.”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews