Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately one of the stools ordered was damaged but I was very impressed with service from Roseland and the arrangements made to collect both stools. I would definitely use this company again and despite the slight fault the stools were of good quality and value for money.”

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Posted 3 years ago

“The sideboard arrived in time the delivery company where great. The sideboard looks as good as the photo. Very pleased with it”

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Posted 3 years ago

“Nice bedside cabinets, ideal for my Bedroom apart from the drawers being too narrow for the carcass so they don't line up correctly, however it is what it is.”

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Posted 3 years ago

“The delivery was quick and the furniture is built really well.”

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Posted 3 years ago

“Great Company Great Service great value and good quality and delivery driver and mate very polite”

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Posted 3 years ago

“Quick delivery . Good quality furniture. Really pleased with my purchase.”

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Posted 3 years ago

“The box I ordered was scratched as if it had already been used”

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Posted 3 years ago

Hello Jason, Thank you for your review. We are very sorry to read that your item has arrived in this manner. Please contact us at - info@roselandfurniure.com so we can look into this for you. Kind Regards Roseland

Posted 3 years ago

“Beautiful furniture well worth the money , very strong. Looking at ordering more.”

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Posted 3 years ago

“I ordered a chest of drawers and a tallboy in the same range. I think the quality is pretty good, though a few things like the inside of the legs and the backing boards seem to have escaped quality control. Both pieces were delivered fully assembled. The drawers run smoothly, though the tallboy drawers are noticeably narrower than the frame they fit into, leaving small gaps either side. The wood is not heavy and this allows for quite deep drawers and quite a good amount of storage space for the overall size of each unit. The overall appearance is good and the colour of the wood is attractive and consistent. The tallboy was on a pre-order that was due to take up to eight weeks to deliver but it came sooner than that, and communication with Roseland was always very good whether on the phone or by email.”

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Posted 3 years ago

“A great quality piece of furniture, delivered on time and in good condition. Better than most furniture deliveries we've had in the past.”

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Posted 3 years ago

“I ordered a sideboard two weeks ago. It was dispatched impressively quickly (same day), but has still not arrived. I contacted Roseland to ask about this and 4 working days later I am still waiting for a reply.”

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Posted 3 years ago

Good Afternoon, Thank you for taking the time to review us. We can see that this has now been planned for delivery and we apologise for the slight delay. Kind Regards Roseland

Posted 3 years ago

“Excellent customer service and great quality. Can't fault them. I went back with a question at 3pm on a Sunday and got a reply - how amazing!!”

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Posted 3 years ago

“We have bought a few units from these before with no issues But not impressed with the last unit considering the price we paid The unit itself is lovely but we didn't expect three screws in the packaging that fell out ..I have tried to put them back but the screws are very loose and will not bite into the wood.so I'm guessing they fell out during transit. All in all not a problem but poor workmanship. I did report but they wanted photos and a photo of the QC sticker To be honest I couldn't be bothered as there was no damage to the unit”

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Posted 3 years ago

“First time I ordered an item from them. Good customer service and happy with the item purchased.”

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Posted 3 years ago

“My order arrived in perfect order and in good time - a lovely oak mini bookcase. Roseland Furniture were very kind, in fact they sent me TWO. Fortunately I'm an honest person and arranged to have the extra mini oak bookcase returned. I would deal with Roseland again!”

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Posted 3 years ago

“I purchased 2 sun loungers, the products, delivery and communication was brilliant. No complaints. Would purchase from Roseland again”

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Posted 3 years ago

“Easy to order and arrived quickly.”

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Posted 3 years ago

“We have ordered a number of items of Furniture from Roseland and have been delighted with ease of ordering, delivery and the excellent quality of furniture. Highly recommend Roseland.”

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Posted 3 years ago

“The furniture was delivered promptly, and the quality of the wood is great! Would highly recommend”

Roseland Furniture 5 star review on 13th June 2022

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Posted 3 years ago

“Excellent service, great quality and quick delivery. I will use again and definitely recommend.”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews