Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality wood, very easy to assemble, would highly recommend”

Helpful Report

Posted 2 years ago

“This is definitely a bed rather than a sofa. Quite uncomfortable for sitting and watching TV. We will need to get a sofa now as we had hoped that we could combine both. Delivery was by a company that gave us very little notice of progress with a delivery date. Showed up after giving 30min. notice and caught us just as we were leaving the house.”

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Posted 2 years ago

“Very impressive service, also with the delivery. Value for money.”

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Posted 2 years ago

“Excellent service and sturdy furniture”

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Posted 2 years ago

“It does look nice, but was a bit disappointed that it wasn't solid wood as it seemed to suggest.”

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Posted 2 years ago

Hello Linda Godfrey We are sorry you are disappointed with the item you purchased, the description on the website does have how the item is made up. We are sorry if this was missed at the point of order. If you are unhappy with your item please contact us at info@roselandfurniture.com. Where our customer service team will be able to help. kind regards Roseland

Posted 2 years ago

“Very pleased with this Tall boy we already have the bedside cabinets and it just finishes off the look of our bedroom”

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Posted 2 years ago

“Hello I still haven't received my purchase so not able to write anything could you tell me where it is”

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Posted 2 years ago

“It is not possible to review this item as it was broken and damaged on arrival.”

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Posted 2 years ago

Hello, Please contact us about your item at info@roselandfurniture.com with some information and photos where our customer service team will be able to help with this. kind regards, Roseland

Posted 2 years ago

“High quality for the price and a very good servcie and fast delivery.”

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Posted 2 years ago

“Was impressed with efficient delivery of my sideboard. Good service. Would definitely recommend Thank you!”

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Posted 2 years ago

“Delivery on day promised and furniture as good as we have come to expect from Roseland. Only downside was the amount of packaging - very difficult to remove from box!”

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Posted 2 years ago

“Easy to order, arrived when said.”

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Posted 2 years ago

“I am so so pleased with my furniture it is very well made. I received excellent customer service when I need to change my delivery date. However the delivery company still turned up to deliver on the original day - it was just fortunate that my neighbour had popped back home to her house to collect something and was able to take delivery.”

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Posted 2 years ago

“Pleased with purchase, excellent delivery service.”

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Posted 2 years ago

“Stylish and very good quality. Looks perfect with a plant 🪴 on.”

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Posted 2 years ago

“The chairs look exactly as they do online. They’re exactly as I hoped and very well made. Also very easy to unpack and add the legs. Delivery was very quick.”

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Posted 2 years ago

“Always had great products and good service from Roseland. On this occasion they have been seriously let down by the courier company XPD. Hanging bought and paid for this steamer chair on 24 May I am still waiting for it to be delivered with no information on where it has gone. I am sure when it or a replacement arrive the usual four or five stars will be merited.”

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Posted 2 years ago

“Excellent customer service. The furniture was delivered damaged. Customer service was quick to arrange a prompt exchange.”

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Posted 2 years ago

“Easy to order Delivery on time”

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Posted 3 years ago

“I received the nesting table showing some scratches and imperfections. I wrote back twice to the customer service to ask how to deal with the defects and never received a response. I would always like to support these independent trades, although they should step up their game in terms of customer service if they want to receive referrals and repeated business. As things stand I would not go back to them and would not recommend them.”

Helpful Report

Posted 3 years ago

Hello Alain, We are sorry that you have his issue, we have contacted you and have been awaiting your response o our colleague's email to you . Please respond so we can complete a resolution for you. kind regards Roseland

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews