Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,939 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods did not arrive”

Helpful Report

Posted 3 years ago

Hello Sandra Newton -Campbell We do apologise that you felt the need to cancel the order due to a slight delay in delivery. We do try to meet the standard delivery times and unfortunately, we do have small delays on occasion. Kind regards Roseland

Posted 3 years ago

“Ordered a bookcase and quality of goods is excellent. However trying to deal with the delivery was not quite as good hence the three stars as I had to chase up my delivery and was given no real explanation as to why my bookcase was stuck in delivery depot for well over a week. This is a shame as my previous dealings with Roseland has been very good.”

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Posted 3 years ago

“There was a problem with my order, it appears that the item was damaged during delivery. So I contacted customer services , the item was replaced within 2 days and Broken one taken back really pleased with my purchase and the customer service team for their rapid reply and swift solution. Excellent service!!...”

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Posted 3 years ago

“Ordering was easy delivery was excellent and our sideboard was beautiful”

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Posted 3 years ago

“Lovely comfortable sun lounger , folds up flat. It came in 3 days”

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Posted 3 years ago

“Brilliant. I used them before so recommended them to my parents. They’re thrilled with the bedside tables. Roseland is very easy to deal with. Everything happens as and when they say it will.”

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Posted 3 years ago

“Great service and arrived very quickly.”

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Posted 3 years ago

“We purchased a nest of tables from Roseland, these arrived and although being perfect in every other way they had some slight marking on the table top. Roseland quickly and efficiently arranged for collection and replacement. Unfortunately the 2nd set of tables was similarly marked. A return and full refund was quickly arranged. I would have no hesitation in buying from Roseland again as the most important aspect of company service is how it deals with issues such as this. Roseland were let down by their supplier but handled the issue admirably.”

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Posted 3 years ago

“5* service throughout. Easy to order. Rapid delivery. More than happy with the purchase. (A cover or umbrella thrown in would have been a nice touch).”

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Posted 3 years ago

“Excellent service and quality at a good price”

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Posted 3 years ago

“As described - good looking, well made bookcase”

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Posted 3 years ago

“About the 5th item we've bought. Very pleased. Reasonable quality considering price and looks nice. Knocked a star off as was delivered to the neighbours with nothing telling us where it was. Messaged Roselands who found it had been delivered to neighbours but by that time neighbours had popped in. So good quick check by Roselands but delivery company needs to be told to leave a card or mention in tracking / text.”

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Posted 3 years ago

“Very good delivery and furniture is excellent.”

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Posted 3 years ago

“Very pleased with the whole service. Easy to order, quick delivery with emails keeping me informed, and friendly polite delivery men. Lovely extra long tv unit. Strong and well made. Delighted”

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Posted 3 years ago

“Well packaged, delivered on time, excellent piece of furniture. Very happy customer”

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Posted 3 years ago

“Item just dumped by courier, no contact whatsoever. Furniture is shoddy. Trying to return for refund proving difficult. It seems you have no control over courier even though presumably they are your representative. Would not purchase from you again or recommend you to others. Very sorry state of affairs.”

Helpful Report

Posted 3 years ago

Hello Ray Walker, We are very sorry that the delivery has not met expectations. We can address this with eh courier for you. Please contact us at info@roselandfurniture with more information so we can look into this for you. Kind regards

Posted 3 years ago

“Love my new furniture very well made.But delivery guy not”

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Posted 3 years ago

“Table is 12 days late. Every excuse from the delivery company, from trying to deliver to the wrong address, to breaking down on the way to delivery. About to cancel my purchase if it doesn’t arrive by Tuesday”

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Posted 3 years ago

Hello, We are sorry the delivery has not met expectations. We can see that they have tried to deliver to the church itself. We do not have any extra delivery information on the order. We have messaged them to try again asap. Kind regards Roseland

Posted 3 years ago

“Perfect piece of furniture exactly as in photo measurements exact Precisely what I needed Delivery very prompt and safe in arriving”

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Posted 3 years ago

“Really pleased with the speed of delivery and the quality of the goods. There were a few small scratches on one side of the furniture when delivered however. Overall I am happy.”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,939 reviews