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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
I used one of your customer service reps to chat with to identify the right rug pad for my new rug. They were very helpful in providing me the reason for the recommendation.
Helpful Report
Posted 8 years ago
Love that they hold orders for customer release! Moving into a new home and cannot accept deliveries yet but they will hold the sale price. Love them!
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Posted 8 years ago
Great selection on Dash and Albert rugs. Thanks for the coupon!
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Posted 8 years ago
I think you have the best selection of carpets online. It's much easier to shop for carpets this way, than flipping through carpets in a store. I just hope the colors and quality of the carpet are acceptable. Hard to give you an excellent review until I have seen and touched the product.
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Posted 8 years ago
I have been looking at this particular rug for one year. Your price with free shipping and no tax far outweighed anyone's price. Thumbs up to you Rugs Done Right. I finally got the rug I really wanted!
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Posted 8 years ago
Great company to purchase rugs from and the price is so much better. I ordered from another company the same rug in december, they sent the wrong one and it cost more. When I reordered from Rugs Done Right the correct rugs arrived in time for Christmas and it was cheaper. I will always order from Rugs Done Right
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Posted 8 years ago
Site is easy to use, great products and super helpful customer service.
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Posted 9 years ago
I am so impressed by the vast knowledge the saleswoman had regarding my purchase. She really gave me a great education on how to care for the rug too.
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Posted 9 years ago
Best price for this rug I've seen. Shopped all of the stores in my area and researched this rug for days. Then I came to RugsDoneRight.com and found a great price, and you even offered me an additional discount through the live chat. Thank you!
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Posted 8 years ago
Happy to find this rug at such a great price
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Posted 8 years ago
This company knows it's stuff! Answered all my questions and even changed my view on rugs. Cannot wait to get our rug and pad down before the holidays. Cheers RDR!
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Posted 9 years ago
Great customer service. I ordered a rug that was no longer available. Got a call the next day to tell me, and they sent me link to a similar rug which worked perfectly. Thanks!
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Posted 8 years ago
I called before I placed this order to ask about the background color of the rug. I was amazed to find that the woman had seen this rug in person, and described the colors, feel of the texture, and door clearance height for me. I'm extremely happy with my purchsase from rugsdoneright.com
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Posted 8 years ago
best price of all the sites for this rug. i couldnt be happier!
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Posted 8 years ago
Shocked to find out the shipping to Canada was so reasonable. When the US dollar and Canadian dollar are more aligned, we will be buying more from you. Well done!
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Posted 8 years ago
I love this rug - so thick and soft that I didn't need to use my pad with it. Of equal importance, Rugs Done Right had the best price of any other company online. Lastly, it was packaged very well and if it had rained while it was sitting on my patio 'til I got home from work, the rug would not have gotten a drop of rain.
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Posted 9 years ago
After checking out 3-4 online rug companies, decided to go with Rugs Done Right. Prices are competitive (moreso with coupon offers), and while at least one other company had appealing-looking rugs, I decided to go with Rugs Done Right, and have been very pleased. Delivery of carpet samples was prompt, and I love the rug I eventually selected two months ago. \n\nThroughout the entire process, Customer Service was very helpful. I experienced 1-2 comparatively minor glitches, all of which were resolved incredibly promptly and effectively. I've just ordered a second rug from Rugs Done Right, and would recommend this company to others
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Posted 8 years ago
They replied to my email right away and had me chat with them for more detailed information. they sure know a lot about the rugs and uses. Helped me made a better decsion for our new dining room rugs.
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Posted 8 years ago
Great customer service and product delivery! Highly recommended
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Posted 9 years ago
Quick delivery and great rug!
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Posted 9 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews