Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some sites offer free rug pads but they do not. I still bought from them as their prices and service are truly amazing.”

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Posted 8 years ago

“I've been stalking this rug for months! Found it at the best price from you. Thank you!”

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Posted 8 years ago

“I just wanted to take a moment to give credit where credit is due. I had an issue with a rug & runner I'd ordered. I think when I started the initial inquiry, it started with you Jamie but it wasn't long after that that Ellen took over the "case". Let me first say what a pleasure it has been to business with Rugs Done Right. The service that Ellen provided was above and beyond my expectations. She got personally involved, to the point of allow crazy me to send her pictures of the areas I was trying to buy rugs for as well as to help coordinate with rugs already in place. She understood what I needed and what I was trying to achieve AND to make things even more outstanding(after the 2nd order didn't work - it was an exact replacement for the original order), she assisted me and "listened" to what I wanted/needed AND the rugs arrived in time for Christmas. Again, her customer service AND patience went far above and beyond any expectation I would normally have for a company, let alone an online company! Employees like Ellen should be commended and praised by their employers and recognized by more customers --- so thank you to Rugs Done Right for employing people like Ellen!\n\nGod bless you all and Merry Christmas!”

Helpful Report

Posted 8 years ago

“This rug is a piece of art on my floor. Excellent price for a very nice rug. I appreciated the ease of ordering this rug and it came even sooner than I expected. I will definitely order from this company again, I also appreciated the fact that the color in the picture was the exact color I received.\n\n***”

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Posted 9 years ago

“Great customer support. The rep answered my questions right away. No hesitation. AND FREE SHIPPING!”

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Posted 8 years ago

“Totally satisfied”

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Posted 9 years ago

“Easy to navigate site. Fast checkout.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Quick, easy, efficient!”

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Posted 8 years ago

“Best price on these Dash and Albert Rugs. Your staff helped me make sure they would arrive in time for Christmas. Thank you!!”

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Posted 8 years ago

“person on chat..great customer service”

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Posted 8 years ago

“Unfortunately the rug I wanted was on backorder for 3 months. I was so disappointed because I spent such a long time looking. Their customer service team emailed me alternate rugs that were similar to my original selection. They even gave them to me at a discounted price. Amazing!”

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Posted 8 years ago

“Only company who can ship to arrive in time for no extra fee! Cant wait to get my rugs!”

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Posted 8 years ago

“I spent quite a bit of time researching this rug for the best price. I am very happy with the service I received from Rugs Done Right. They had the lowest price with their coupon code. My sales person answered all of my questions regarding the delivery date. I need this delivered within a small window of time, and she was able to make that happen for me. Very pleased!”

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Posted 9 years ago

“Love this waves rug! It will be perfect in our Florida second home. Thank you for the free shipping!”

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Posted 8 years ago

“Everything was so simple from ordering my rug, being kept up to date during shipment to receiving the shipment. Excellent customer service. I will definitely use this vendor again and recommend them to others.”

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Posted 9 years ago

“Great selection of braids. Not many sites seem to have them lately. Can't wait to receive my rugs.”

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Posted 8 years ago

“Huge selection, Excellent pricing. This was the best price I could find anywhere, esp. with no tax and free shipping!”

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Posted 8 years ago

“Great chat person- helped me save on my purchase.”

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Posted 9 years ago

“Awesome pricing.”

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Posted 8 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews