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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Loved the rug! Perfect addition to my space!
Helpful Report
Posted 5 years ago
Ordered a rug online. The dost was less than buying from a local retailer. The sales person with whom I spoke on the phone was very helpful with information regarding color, texture, and variations in the rug I was interested in. The rug was exactly as described by the sales person. The delivery person called to say what time he would be arriving. He carried the large, very heavy rug upstairs, unwrapped it and helped to center it on the rug pad. Could not be more pleased. Will certainly use Rugs Done Right in the future and will recommend them to others.
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Posted 5 years ago
Great experience! RugsDoneRight matched (and beat!) a price I found elsewhere online and the price matching process was very simple. My rug was shipped quickly and arrived in perfect condition. Amazing customer service, I'll be purchasing all my rugs from here in the future.
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Posted 5 years ago
Despite ordering during convid and the somewhat extended delivery time, RDR completed my order exactly when expected. The people at RugsDoneRight were excellent in communicating about my purchase and the rug is beautiful
Helpful Report
Posted 5 years ago
Despite any COVID challenges, RugsDoneRight processed my online order quickly, kept me updated on its status, and shipped it to the recipient's address in record time. Very efficient and reliable. This was my first transaction with RugsDoneRight and I will happily order from them again!
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Posted 5 years ago
I love my rug and the people that I dealt with were very courteous and helpful. Claire
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Posted 5 years ago
The rug arrived sooner then I expected Was packaged very well And the rug itself is absolutely beautiful.
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Posted 5 years ago
Easy to work with, fast shipping.
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Posted 5 years ago
Although I was a bit worried because I saw a few bad reviews after I sent my order in, I was very happy to see my rug in the lobby of my apartment just in time for me to put the finishing touches on a week of decorating my place. I never received the tracking information so I did not know the rug was in it’s way but I’m glad I got it fast.
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Posted 5 years ago
I love this rug. It matches my Livingroom colors perfect!!! The service is great.
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Posted 5 years ago
Received exactly what I ordered. Though delivery was delayed due to pandemic situation- all went well.
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Posted 5 years ago
Good communication, very happy with my rug! It arrived safely and well packed.
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Posted 5 years ago
Easy to navigate site
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Posted 5 years ago
It was great! Now let see how long it takes to get my rug. Then I’ll write a better review.
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Posted 5 years ago
Fast and friendly service!
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Posted 5 years ago
Price, quality, selection and outstanding customer service. I dealt with Jamie and she was truly amazing. I knew I was in good hands form the beginning. I hope she is paid very well, God bless
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Posted 5 years ago
As always, the rug selection is great and the customer service is right on!
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Posted 5 years ago
Absolutely LOVE my rug Plus the price and free shipping
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Posted 5 years ago
Quick shipping
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Posted 5 years ago
Amazing service and duper fast shipping!! Could not be happier and will order from these guys again!!!!
Helpful Report
Posted 5 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews