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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Exactly what I ordered in 3 days. Great job.
Helpful Report
Posted 5 years ago
Have only placed one order. So far, so good!
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Posted 5 years ago
Rug was exactly as described and pictured. Price was significantly better than on other rug websites. Delivery on time and free. Customer service experience was excellent.
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Posted 5 years ago
The rug is absolutely beautiful! I was surprised by the really good quality. It looks great on a small deck I have that overlooks my garden. I also got the rug very quickly. I understand in these times that shipping schedules are slowed down to protect the warehouse workers; which I support. We wouldn't get our merchandise without the hard working people who prepare the order. Please pass my thank yous to them!
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Posted 5 years ago
received exactly as I expected
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Posted 5 years ago
Best customer service ever! Old ladies appreciate the courtesy and the niceness of your representative, as well as the prompt return phone call.
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Posted 5 years ago
Just what I ordered! Fits perfectly in my space! Did comparison shopping and the price was the lowest. Thank you.
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Posted 5 years ago
This company have real friendly people who listen to customer concerns and act to solve problems in the best possible way to the customer satisfaction, very pleased with my purchase.
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Posted 5 years ago
Good pricing, speedy delivery, and no sales tax.
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Posted 5 years ago
Rugs just delivered. Just what I wanted. Thank you.
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Posted 5 years ago
Beautiful.
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Posted 5 years ago
I had been looking for a specific size and pattern of a Safavieh rug and was so thrilled to find what I was looking for but I accidentally ordered the wrong rug, it was so close in color and pattern it wasn’t until I received the confirmation that I noticed the boarder was different. I emailed Right away and they cancelled my order and located and shipped the correct rug. They have a great selection of rugs and Jen in customer service went above and beyond, I’ll buy again in the future!
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Posted 5 years ago
I had reached out regarding the price of an item. I received a reply back right away and all my questions were answered. It was easy and efficient with no pressure. I will definitely look to purchase from you again when I’m need of a rug. Thank you! Dawn
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Posted 5 years ago
This is my go to store for killer great rugs! I love them! Five stars all the way.
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Posted 5 years ago
Well organized site providing good details about the rugs. I appreciated both my email and phone communication with RugsDoneRight where my questions were answered. This also gave me the confidence to enter a transaction with a business that was, at that time, unknown to me. GWS Los Angeles
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Posted 5 years ago
Vibrant, well made rug. Colors look even better in person
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Posted 5 years ago
Great communication-
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Posted 5 years ago
The rug was delivered promptly and the quality was better than expected.
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Posted 5 years ago
Great selection and price, top quality. Took weeks to get, however. I can recommend.
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Posted 5 years ago
Above and beyond the call helping us with an 11th hour call furnishing a rental unit. And priced a bit below the big box competition to boot.
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Posted 5 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews